Online Account Manager
1 day ago
What’s On Your Plate?
- Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.
- Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies.
- Make sure that the menus of the clients are up to date at all times.
- Optimize the restaurant content (MOA, delivery time).
- Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.
- Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter.
- Generate food coupons, promotions and vouchers from existing restaurants.
- Convince clients/restaurants to the brand promotion of Talabat pictures.
- Transmission method optimization: Convincing client/restaurant to implement track order feature and changing the transmission method to WLA.
- Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).
- Encourage restaurants to subscribe to the online payment gateway.
- Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery.
- Maintain accurate records of all sales and prospecting activities including:
➔ Closed sales
➔ Follow-up activities
➔ Sales expense report
➔ Increased sales report after placing promotions, vouchers and coupons
➔ Restaurant analysis sheet
➔ Account management report
What Did We Order?
- Bachelor’s Degree in Business Administration or any other related field
- Minimum of 3+ years’ experience in Sales / Account Management
- Negotiation Skills
- Ability to meet deadlines and be flexible in working
- Fluent in both languages Arabic and English
- Communication skills (Written and Verbal)
- Excel Skills
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