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Kitchen Artist

3 weeks ago

Doha, Qatar RAFFLES Full time

Scope and Objectives

This position is responsible for training the juniors at the appointed section in preparing & delivering consistently high-quality food. Observing all standards as set by the hotel and regulated by local authorities, ensuring all hygiene, cost controls systems are followed and maintained.

**Grooming**
Our appearance is a statement of who we are. Our grooming should create a professional image at work that is why our every team member needs to follow the grooming standards at all the time.

**Key Interactions**

Internally
- Food & Beverage
- Catering sales
- Engineering
- Talent & Culture
- Stewarding
- Purchasing
- Housekeeping

Externally
- Guests
- Suppliers
- Vendors

**Primary Responsibilities**

Manage the Artist department, hygiene & work safety
- Assign in detail, specific duties to all employees under his supervision and instructs them in their work
- Ensure that all materials are properly reviewed & accurately estimated with accordance to the business level
- Assure any spoiled or damaged equipment are not into use to ensure work safety is maintained
- Ensure that all projects are crafted as per guests' requirements and minimizing waste
- Constantly on the alert for new innovative creations to improve the set-up and presentation standards in the banquet and restaurants
- Liaise with banquet guests' or internal guests' request for special theme set-ups, etc.
- Interacts with guests to obtain feedback on product quality and service levels
- Provide support to banquet and restaurants with regards to set-ups to be maintained and kept to the hotel's standard according to the required quality and hygiene
- make recommendations to the Executive Chef regarding succession planning
- Ensures that all safety, health, security and loss control policies and procedures and Government legislation are adhered to

**Other Responsibilities**
- Ensure that the Artist Department adheres to all company and hotel policies and procedures
- Project a positive and motivated attitude amongst all colleagues
- Support the Culinary and Stewarding team to be consistent in service, use a collaborative, enabling leadership style, have regular team meetings
- Manage associates fairly and take a personal interest in knowing all culinary associates
- Ensure that the overall culinary department is motivated and that positive feedback on work performance is given
- Coach and counsel employees in a timely manner and in accordance with Company policy
- Identify strengths and weaknesses and provide timely feedback to the individual
- Ensure that weekly work schedules and annual leave planners are administered and filed correctly
- Follow guidelines provided in Colleague Handbook
- Set example to others on personal hygiene and cleanliness on and off duty
- Guide and train the Junior Colleagues on a daily basis to ensure high motivation and productive working environment
- Crucial to keep up to date with most up to date trends and techniques within the artist scene in order to always showcase artistic creations of the next level
- Interface the needs/requirements of other departments with the kitchen: chefs Office, Engineering, F&B service, Security, finance, talent & culture, stewarding and Food Safety Hygiene

**Main Complexity/Critical issues in the Job**
- Managing the Training and development of Junior team members
- Multi task
- Delivery of high quality product on a consistent basis
- Assess the risk in the workshop & ice craving operations
- Knowledgeable on new techniques and trends

**Span of Control**

**Nature**

**Amount**

Work Safety & Hygiene

< 3% of mishap

Material & Related Expense

Forecast vs Actual ±1%

Headcount

Direct : XX employees

Management of Stock

With accordance to business volume

**Profile**

Knowledge and Experience
- Basic Food Hygiene Certificate & thorough understanding of all occupational health and safety issues
- Specialized in Arts in relevant Culinary School or College Diploma, preferred
- Minimum of 6 years relevant experience in the management culinary position, preferably in similar operations style
- Creative & Innovative
- Strong working knowledge of using special equipment to perform the task

Competencies
- Good interpersonal skills with ability to communicate with all levels of employees
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Good presentation and influencing skills
- Multicultural awareness and able to work with people from diverse cultures
- Flexible and able to embrace and respond to change effectively
- Ability to work independently and has good initiative under dynamic environment
- Self-motivated and energetic

**Talent & Culture**

The hotel reserves the right to revise all job descriptions from time to time as business needs demand. Other duties may be assigned as and when necessary. The above-mentioned job description attempts to outline key aspects of the role, however, does not limit its right