F&b Service Supervisor
23 hours ago
**About the Hotel**:
Plaza Inn is a distinguished 4-star hotel known for providing exceptional hospitality and a superior guest experience. We are seeking a motivated and experienced F&B Service Supervisor to lead our Food & Beverage service team.
**Job Summary**:
The F&B Service Supervisor will oversee the daily operations of the Food & Beverage outlets, ensuring high standards of service, guest satisfaction, and smooth coordination between the front-of-house team and the kitchen.
**DUTIES & RESPONSIBILITIES**:
- Supervises, coordinates and directs the prompt, efficient andquality service to the guest as per the standard set by the company.
- Controls and analyzes on daily basis the following:
- Guest satisfaction
- Guest Contact
- Employees satisfaction
- Sanitation, cleanliness &Hygiene (front & back house)
- Operational requirements
- Ensures optimum performance in each of the above areas.
- Ensures optimal service to the guest is provided while maximizing profit potential.
- Established and maintains effective employee relations.
- Ensure proper staffing levels are maintained while balancing quality and sales with daily/ seasonal staffing demands.
- To conduct stafforientation, training, on job performance, coaching and counseling.
- Develop a standard training program in the restaurant, as well as a monthlytraining calendar, implement on the job training sessions for the restaurant staffs in a way to meet the training goals.
- Produces and implement creative promotional programs for the restaurant with thegoal of maximizing sales and visibility and develops annual promotional activities calendar in coordination with the F&B Manager.
**Requirements**:
- Proven experience as an F&B Supervisor in a 4-star hotel or similar environment
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Knowledge of food & beverage service standards and procedures
- Ability to work under pressure in a fast-paced environment
- Professional appearance and customer-focused attitude
- Flexibility to work in shifts, including weekends and public holidays
**Job Types**: Full-time, Permanent
Application Question(s):
- DO YOU HAVE VALID QATAR ID?
- CAN YOU GET NOC FOR SPONSORSHIP TRANSFER?
- If Selected can you join Immediately?
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