Work Force Management Specialist
18 hours ago
Prepares call center volume forecasting in 3D-minute intervals, capacity planning, telephony administration, workflow and planning reporting, agent scheduling and intraday workforce management.
- Responsible for monitoring agent states and performance to proactively solution methods to increase agent utilization working with operations.
- Works with team leaders to allocate and schedule resources to best meet day to day project needs and contractually required service levels.
- Analyzes work volume variances to forecast and provides direction to adjust scheduling/staffing levels accordingly.
- Works with team leaders, trainers, and the quality team to coordinate schedules and effective process improvements to increase productivity patterns.
**Job Types**: Full-time, Permanent
**Salary**: QAR7,000.00 - QAR9,000.00 per month
**Experience**:
- WFM: 3 years (required)
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Corporate Sales Executive
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Visa and Work Permit Specialist
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Automation Marketing Specialist
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Security Fso
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Doha, Qatar ROTA GROUP Full timeLooking for a Birthday Sales Specialist to work at Doha Festival City - Female with pleasant personality - Preferably Arabic or European - Organizing birthday events from start to finish - Planning/coordinating with clients - Salary will be discussed during interview Application Question(s):
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HR Specialist
18 hours ago
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Social Media Specialist
18 hours ago
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Mwr Specialist
7 days ago
Doha, Qatar V2X Full timeOverview: The MWR Specialist is responsible for performing the day-to-day operational tasks for any one of the following functional areas: Fitness, Lounge, Housekeeping/Custodial, Linen Exchange, Community Activities Centers (CAC), Learning Resource Center (LRC), Media Center and Theater which all operate 24 hours a day and 7 days a week. Services provided...
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HSE Specialist
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Management Solutions International (MSI) Full time 90,000 - 120,000 per yearLocationDoha, QatarExperienceJob TypeOutsourcingJob DescriptionPosition PurposePurpose: HSE Specialist is responsible for facilitating compliance with HSE guidelines and Company contractual obligations. Ensure always the safety working environment and prevent any injuries/ accidents and incidents for Company contract operations' fleet operations and...
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Procurement Specialist
18 hours ago
Doha, Qatar Facilities Management and Maintenance Full timeAs **Procurement Specialist**, you will provide expert guidance on procurement and contract management. You will be responsible for the establishment and management of significant contracts for goods and services that are critical to the operation of the company. You will also be responsible for providing procurement advice and support to other lines of...