Back Office Specialist
3 days ago
**Job Title**:Back Office Specialist**
**Gender Preference**: Male
**Languages Required**: Hindi, Malayalam
**Experience**: Minimum 1-2 years in the **telecom industry** (mandatory)
**Key Responsibilities**:
- Handle **bill collection operations** specifically for telecom services.
- Update and maintain accurate customer billing records and payment statuses.
- Coordinate with field teams or service departments to escalate or resolve issues.
- Generate and submit daily/weekly collection reports.
- Ensure compliance with telecom regulatory guidelines and internal policies.
**Requirements**:
- **Prior experience in the telecom sector is mandatory.**:
- Proven work experience in bill collection or back-office operations.
- Fluency in **Hindi and Malayalam** (both spoken and written).
- Good computer literacy (MS Excel, billing software, CRM systems).
- Strong communication and organizational skills.
- Ability to work independently with a focus on targets and deadlines.
Pay: Up to QAR4,000.00 per month
Application Question(s):
- Do you have prior experience working in the telecom industry?
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