Operation Manager

We are conducting walkin drive in Mumbai India 12th & 13th Dec.
- +97477357143
- Responsible for day to day, hands-on operational control of the assigned business operation projects and operate within the given budget to achieve client / customer satisfaction and good reputation in the local market place. You should take necessary corrective action to improve the operational performance.
- Responsible for labor cost control, plan the staff requirements, staff allocation & staff control, daily briefing & training for all staff to perform their duties in conformity with health & safety requirements and to get best performance and productivity. You should take necessary action to manage with minimum staffing level.
- Responsible for food cost control, menu planning and menu implementation to minimize the food cost and maximize the operating contribution from each contract catering unit / location and projects.
- To achieve and maintain high standards of operational performance while maintaining the budgeted cost factors in each operational unit / location, project.
- To arrange the supply and logístical support of the assigned operations, locations, and projects assigned under your supervision.
- To conduct and implement health & safety audit at each assigned operational unit / location, project and report to the Director of Operations and Development.
- To ensure that the quality and standards of food and service are always maintained up to the mark. To increase, improve and upgrade overall business standard, so as to achieve ultimate customer satisfaction while observing the allocated budgetary limits. In the event of drop down in the food quality, service standards, you shall immediately implement the corrective action, recommended by the Director of Operations and Development for improving the standards.
- To visit each operational unit / location, projects, meet the client representatives and review the catering operational issues and clients’ queries, complaints on site and report to the Director of Operations and Development on day-to-day activities at the site.
- To develop good working / business relations with existing clientele to improve & secure additional business, referral business.
- To visit Food Services Operations and conduct surprise visits, review the operations standards, Food Services and operational standards, maintenance and upkeep of the food services units / outlets and report to Director of Operations and Development on actual facts / findings.
- Under the guidelines and supervision of the Director of Operations and Development you will be responsible for planning, coordination and mobilization of new business operation, projects and units in Qatar.
- To conduct extensive market research and competitor mapping activities leading to future strategies; identification of opportunities related to hospitality & allied services & thereafter their conversion into contracts.
- To assist the Director of Operations and Development in preparing proposals/costing for the new projects; actively participate in preparation of prequalification documents, tender documentation and timely submission of tenders.
- To mobilize all new business projects and units and hand hold them till everything is streamlined.
- To coordinate with the Director of Operations and Development and finalize the Service agreements for all new businesses within 15 days from the date of LOI.
- To prepare weekly progress reports on each assigned business operations and submit periodic reports as per stipulates schedule.
- To coordinate with HR department and ensure that staff meets the local municipal health (food handlers) regulations and client health requirement, if any.
- To coordinate with suppliers, sourcing and finding new suppliers for quality supplies at better rates, to improve food supply arrangements, obtain better credit facilities while improving the supply chain management for better results.
- To oversee the stores operation, check reports, daily material receipt, issued and take preventive measures to control spoilage, pilferage and damage of the material.
- To direct monthly inventory & stock control, man-day written records & timely reporting from all assigned units/ locations, projects for monthly Invoicing / billing & follow up for payments.
- To ensure that company policies & standard operating procedures are implemented at all assigned business operations/unit and are observed by each and every staff. Under the guidelines of the Director of Operations and Development you shall take necessary disciplinary actions against respective culprit as per the impact of violation and threat to the business operations.
- Under the supervision of the Director of Operations and Development to address all communications on day to day basis and carry-out all internal & external written communication with staff / operations and with clients as per the guidelines and you shall create good team work & motivate staff by