Operations Manager

1 week ago

Doha, Qatar Primecast Technical Solutions Full time

**Job Title**: Operations Manager

**Job Summary**: The Operations Manager is responsible for overseeing the day-to-day operations of the company to ensure efficiency, productivity, and profitability. This role involves managing various departments, coordinating with senior management, and implementing policies and procedures to improve operational performance. The Operations Manager is also responsible for ensuring that all aspects of the business are aligned with the company's goals and objectives.

**Responsibilities**:
**Operational Management**:

- Oversee daily operations to ensure smooth functioning and efficiency across all departments.
- Develop and implement operational policies and procedures to improve productivity and performance.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions, as necessary.
- Manage budgets, forecasts, and financial reports to ensure cost-effective operations.
- Coordinate with department heads and senior management to align operational activities with business goals.

**Team Leadership**:

- Supervise and manage a team of employees, providing guidance, training, and support as needed.
- Foster a positive work environment that encourages teamwork, collaboration, and continuous improvement.
- Conduct performance evaluations and provide feedback to employees to support their development and growth.
- Address employee concerns and resolve conflicts in a fair and timely manner.

**Project Management**:

- Coordinate with Projects’ managers to plan, execute, and oversee projects to ensure they are completed on time and within budget.
- Coordinate with internal and external stakeholders to ensure project objectives are met.
- Monitor project progress and make adjustments as needed to ensure successful outcomes.

**Quality Assurance**:

- Develop and implement quality control procedures to ensure products and services meet the company's standards.
- Monitor and evaluate processes to identify areas for improvement and implement changes as necessary.
- Ensure compliance with industry regulations, health and safety standards, and company policies.

**Customer Relations**:

- Maintain positive relationships with customers, suppliers, and other stakeholders.
- Address customer concerns and complaints promptly and professionally.
- Implement strategies to improve customer satisfaction and loyalty.

**Continuous Improvement**:

- Identify opportunities for process improvement and innovation.
- Stay current with industry trends and best practices to ensure the company remains competitive.
- Implement new technologies and systems to enhance operational efficiency.

**Qualifications**:

- Bachelor's degree in business administration, operations management, or a related field (required); Master's degree (preferred).
- Proven experience as an operations manager or in a similar role.
- Strong leadership and management skills.
- Excellent organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite and familiarity with project management software.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Knowledge of industry regulations and standards.
- Experience in budget management and financial analysis.

**Specific requirements.**
- Active, very Action and Proactive.

**Job Types**: Full-time, Permanent

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