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Front Desk Receptionist

3 weeks ago

Doha, Qatar MTS Globe Full time

Responsible to handle the office’s front desk operations and perform basic work related to customer service, clerical work and mail management.
- Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor’s arrival; maintains security and telecommunications system.
- Must exhibit a professional, customer service attitude whereby their performance should give a positive impression of the company to outside callers.
- Greet visitors in a professional manner.
- Liaise and support the internal departments, by providing accurate information departmental mandates
- Answer and direct incoming calls following proper phone procedures
- Responsible to send requested items by courier
- Communicate with customers, employees and other individuals to answer questions, disseminate or explain information, take orders and address complaints (if any)
- Compile, copy, sort and file records of office activities, business transactions, and other activities
- Operate office machines, such as photocopiers and scanners, and personal computers
- Maintain and update, mailing, logs and database systems, either manually or using a computer
- Open, sort and route incoming mail, answer correspondence, and prepare outgoing mail
- Deliver messages and run errands.
- Minimum 1 - 2 years professional experience as front desk receptionist in a Destination Management / Tourism Industry.
- Ability to work as part of a team
- Excellent Customer Service Skills
- Organised and Accurate
- Adaptable to a multi-cultural environment
- Excellent Communication & interpersonal skills
- Ability to work independently & under pressure
- Strong administrative skills with software knowledge (Word, Power Point, Excel,)
- Attention to detail.
- Fluency in the English language is mandatory along with fluency in Russian
- business communication spoken and written, additional languages would be seen as an advantage.