Sales Support Engineer

3 days ago

Doha, Qatar Master Systems Full time

**Job Title: Sales support Engineer**

**Company : Master Systems**

**Location**: Qatar

**Job Type**: Full-Time
**Industry**: Marine Electronics / Maritime Services

**Job Summary**:
Key Responsibilities:
Quotation Preparation:

- Assist in preparing initial and final quotations for enquiries received by the sales engineers.
- Ensure quotations are accurate, competitive, and aligned with company pricing policies.
- Maintain and update quotation records for reference and reporting.

Service Job Coordination:

- Arrange for engineer attendance onboard vessels or supply jobs based on confirmed service requests.
- Communicate job details with relevant teams to ensure smooth execution.
- Keep clients informed about job schedules and updates.

Inter-Department Coordination:

- Liaise with internal departments such as technical, operations, purchase, store, and transportation to facilitate job execution.
- Ensure smooth workflow by proactively addressing potential bottlenecks.

Job Completion & Client Satisfaction:

- Follow up with the technical and operations teams to ensure successful job completion.
- Address and resolve any client concerns to maintain high customer satisfaction levels.

Communication & Documentation:

- Ensure all job-related documents are accurately recorded and maintained.

Invoicing & Payment Follow-Up:

- Generate and submit invoices to clients after job completion.
- Support the receivables team in following up on outstanding payments when necessary.

**Requirements**:

- **Bachelor’s degree** in Engineering (EEE, ECE, Marine, Electrical, Instrumentation, or similar).
- **0-4 years of experience, Freshers are also considered**:

- Excellent communication, coordination, and organizational skills.
- Proficiency in **MS Office**, CRM tools, and technical documentation.

**What We Offer**:

- Competitive salary package and performance-based incentives.
- Exposure to global marine clients and vendors.
- Opportunities for professional growth in a leading marine technology company.
- Collaborative and technically rich work environment.

**To Apply**:
Pay: From QAR3,000.00 per month

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