Cloud Solution Architect

Through our **partners,** Microsoft brings digital ambitions to life by helping companies empower their employees, engage their customers, optimize their operations, and transform their products. We are looking for a highly motivated and passionate individual to join the Microsoft **Global Partner Solutions (GPS)** team as a **Cloud Solution Architect (CSA) **for **Azure App Innovation.** Joining the GPS team as a CSA means you will be playing a critical role helping Microsoft Partners to capitalize on the $2.2 trillion-dollar Digital Transformation market opportunity. Working in GPS means you are shaping the world’s largest eco-system of technology companies working to digitally transform the world’s most innovative companies, large and small.

Azure CSAs play a critical role in working with partners to provide deep Azure technical support through
**solution build in** or
**migration to Azure** and first mile customer engagements including Proof of Concepts, Architectural Design Sessions (ADS), and Hackathons. The CSAs build relationships with
**Partners** and development resources, designing and architecting new solutions based on Microsoft’s Azure cloud platform and technologies. They deliver value via a portfolio of service delivery engagements optimized to accelerate their solution builds and first mile customer wins, and stand out as a Technology expert due to deep solutions knowledge. They can go toe-to-toe with Microsoft engineering teams and blackbelts often surfacing product issues, providing feedback and insights that accelerate fixes and updates.

We also embrace flexible working as a core principle of reinventing productivity, and you will have flexibility to work from different locations, such as your home office, Microsoft offices around the country, or customer sites.

**Responsibilities**:
Understanding Customer/Partner Technical Environment
- Identifies and evaluates industry trends (customer industry verticals, information technology [IT] industry), gathers customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and maps architecture and digital transformation solutions to customer/partner business outcomes. Adapts business models, plans, and solutions to insights.
- Acts as the voice of the customer (VOC)/partner by driving new feedback, gaps, blockers, insights, resources, etc. across territories to track, add, and prioritize, using established channels (e.g., UAT/TFT). Represents the customer/partner to internal teams (e.g., Engineering) to shape products and services by providing insights across the territory.

Architecture Design and Deployment
- Leverages and champions an existing architecture approach to achieve Microsoft's agreed commitments to the customer/partner. Proposes and develops new solutions to scale across multiple customers/partners while demonstrating the business case and presenting alternative scenarios.
- Uncovers, aggregates, and synthesizes data about customer/partner business, complex technical requirements and issues (e.g., involving great length or tenacity to resolve), and various technical strategies being proposed. addresses them with win-win technical architecture(s) and demonstrates and proves the capability and business value of those solutions through design collaboration sessions with the customer/partner.
- Applies broad technical, industry, and enterprise knowledge to architecture projects to meet business and information technology (IT) requirements and resolve identified constraints. shaping and enhancing customers' requirements.
- Leads customer/partner projects that implement technical architecture(s) to enable a breadth of highly advanced and complex solutions. Provides thought leadership for technical architecture design, development, and deployment and supports/drives the customer/partner throughout pre-sales and/or implementation.
- Anticipates, identifies, and removes technical blockers (e.g., changing configurations, sample coding) through regular technical reviews and check ins to accelerate architecture implementations. Anticipates and routes non-technical issues for removal by the appropriate party.
- Adapts methodology and applies governance to identify, communicate, and minimize business and technical risks (e.g. Well-Architected Framework, Enterprise Scale Landing Zone, Cloud Adoption Framework). Defines customer/partner conditions of success, adheres to quality assurance, and calculates risks while designing and/or delivering solutions.

Practice Development
- Connects gaps and patterns across business and technology areas, and drives changes and improvements to existing intellectual property (IP), technologies, and/or processes that enable solutions to scale across customers. drives sales and consumption, as well as IP re-use and best practice sharing. Develops and contributes to the company stock of structured frameworks and methodologies.

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