Assistant

7 days ago


Doha, Qatar ZC Consultant Full time

**_Job Description:_**:

- _Troubleshooting and documenting errors that arise during the operation of the systems, handling user reports_
- _Professional contact with customer service staff, service managers, lawyers, HR, designated contacts of member companies_
- _Support for specifying customer requirements (improvements, bug fixes)_
- _Contact with member companies in the Group through function managers and users_
- _Preparation of service-related process instructions_
- _Preparation of operational documentation related to the field of expertise and keeping it up to date_
- _Completion and renewal of education and exams related to activity_
- _Continuous review and compliance with regulations, as well as review of the Partner Agreement_
- _Querying the monthly authorization number in the operated systems, for issuing a technical completion certificate for the contractor_

**_Job Requirements:_**:

- _Higher Degree_
- _Knowledge of professional English_
- _Accurate, independent and team work_
- _Flexibility, receptiveness to new technologies and solutions_
- _Precision_
- _Teamwork_
- _Communication skills_
- _Project approach_
- _Deadline sensitivity_
- _Results-oriented, ability to work independently_

**Job Category**:Operations

**Job Type**:Full Time

**Job Location**:Doha
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