Field Service Technician Ii

Doha, Baladīyat ad Dawḩah

**Job ID** 30184490 **Job Category** Aftermarket & Service

**Role**: Field Service Technician

**Location**: Doha, Qatar

**Full/ Part-time**:
**Build a career with confidence**

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

**About the role**

This position is for a Field Technician in Aftermarket and Service, reporting to Service Supervisor. Installs, tests, services, and repairs equipment to conform with company operating specifications and customer requirements. Perform jobs given on daily basis by direct supervisor, carries out work related to maintenance contracts, repairs and some warranty related jobs. Relies on moderate experience and judgment to plan and accomplish assigned tasks as instructed by Service Supervisor.

**Key Responsibilities**:
As a Field Service Technician, you’ll be responsible for:

- Receives daily job schedules from concerned Service Supervisor and executes accordingly in a timely manner
- Executes and completes the job as per the budgeted man-hour
- Use SYCLO device and generate / deliver time confirmations, job cards and EH&S site surveys
- Meets assigned SOIP target (revenue, utilization, GM, call back rate, EH&S, and MFA)
- Executes assigned jobs
- Assists Senior Technicians on jobs as required
- Reports escalated problems and spare parts requirements to Supervisor for necessary arrangements
- Install spare parts when attended
- Attends EH&S trainings and always follow guidelines
- Use right tools & PPEs in appropriate way. Inspect and inform Supervisors.
- Maintain site house-keeping post work completion

**Requirements**:
We are looking for people who are as a minimum you must have:

- Technical Diploma
- Minimum 3 years of relevant experience
- Proficiency (Speak, Read & Write) in English
- Communication skills (Understanding questions and responding correctly)
- Customer focus orientated
- Analytical thinking skills

**Benefits**

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.
- Have peace of mind and body with our health insurance
- Make yourself a priority with flexible schedules, parental leave and our holiday purchase scheme
- Drive forward your career through professional development opportunities
- Achieve your personal goals with our Employee Assistance Programme

**Our commitment to you**

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is _The Carrier Way_.

Join us and make a difference.

**Now**

**Carrier is An Equal**Opportunity/Affirmative** Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.