Portal Admin

6 days ago


Doha, Qatar Betterhomes Qatar Full time

Manage the administration, functionality, and performance of digital portals.

Monitor system health, uptime, and performance indicators to maintain a consistent user experience.

Troubleshoot and fix technical issues with the portal in a timely manner.

Regularly update and patch portal systems to ensure their security and operation.

Creating listings for all the New and Existing Properties to all of our portals for both Qatar, Dubai and International Projects

Making sure that accurate details such as the latest availability, Price Change, etc) will be incorporated accordingly to the listings in our portals.

Coordinating for the latest availability list for all the partnered corporate accounts

Reviewing Documents submitted by the agents for marketing agreements

Coordinating with the photographer and videographer for the new property Photoshoot and Video Shoot Schedule.

Doing a regular audit or evaluation on the website to make sure that the posted advertisement is accurate

Providing support to the agents in terms of their inquiries of listings

Doing a market analysis on the performance of our property listing in our portals (Property Finder, Qatar Living, international Portals)

Making sure that we maintain the count of premium and featured listings in Property Finder

Provide first‑level technical support to users who are experiencing problems with the portal.

Troubleshoot and resolve portal‑related issues, and escalate to our partnered CRM Developers.

Document issues and solutions to help with future troubleshooting.

Collaborate with CRM developers and other departments to improve portal functionality.

Collaborate with stakeholders to understand their needs and ensure the portal is in line with company goals.

Participate in the planning and deployment of new portal features and updates.

Create regular reports on portal performance, user activity, and security events.

Maintain accurate and up‑to‑date documentation for portal setups, user roles, and system updates.

Provide insights and recommendations based on portal usage trends and user comments.

Train users and staff on recommended practices for portal usage and security.

Create and maintain user guides, frequently asked questions, and other tools to assist users in properly navigating the site.

Application Deadline: 15/02/2025


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