Restaurant Operation Manager

4 days ago

Doha, Qatar Fork & Knife Hospitality, Restaurant Management & Trading Full time

**Location**: Doha, Qatar

**About The Role**

**Key Responsibilities**
- Oversee daily operations of all food and beverage outlets
- Manage new restaurant projects and client relationships
- Ensure exceptional levels of customer service
- Maintain compliance with brand standards and regulatory requirements
- Recruit, train, and develop F&B team members
- Handle guest feedback and resolve issues efficiently
- Collaborate on menu development and engineering
- Monitor inventory, conduct monthly stock takes, and ensure asset maintenance
- Identify upselling opportunities and increase revenue
- Set targets, create budgets, and manage departmental KPIs
- Develop efficient staffing schedules and manage labor costs
- Ensure all facilities and equipment are in optimal working condition
- Uphold health and safety standards, including HACCP compliance
- Maintain accurate records of incidents and operational reports
- Work cross-functionally with other departments to support overall business goals

**Preferred Skills & Experience**
- Proven experience in managing fine-dining and casual-dining restaurant operations
- Strong background in HACCP or equivalent food safety standards
- Experience with menu design, rebranding, business planning, supplier management, and advertising
- Strong knowledge in operational and financial analysis
- Excellent communication and interpersonal skills
- Proficient in Microsoft Outlook, Word, and Excel
- Familiar with POS systems and technology tools used in hospitality
- Demonstrated ability to lead and motivate teams

**Personal Attributes**
- Strong leadership and initiative
- Results-driven and customer-focused
- Positive attitude and professional demeanor
- Excellent problem-solving skills
- Team player with a collaborative mindset
- Strong sense of accountability and integrity

**Job Types**: Full-time, Permanent

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