Assistant Operation Manager
5 hours ago
Position Overview
The Assistant Operations Manager supports the Operations Manager in planning, coordinating, and executing all operational activities during the pre-opening and launch phase of a luxury beachfront resort and hotel. The role ensures that all departments are operationally ready, compliant with brand and safety standards, and fully prepared for the official opening.
Key Responsibilities
- Assist in developing and implementing pre-opening operational plans including timelines, checklists, standard operating procedures, and staffing plans
- Coordinate with core departments such as Front Office, Housekeeping, Engineering, Security, and Guest Services to ensure readiness for operations
- Support recruitment, onboarding, and training of staff in line with luxury hospitality standards and operational objectives
- Oversee daily site readiness including facility inspections, setup of guest areas, supplier coordination, and logistical arrangements
- Monitor pre-opening budgets, procurement activities, and resource utilization in coordination with the Finance and Procurement teams
- Ensure all licenses, permits, and statutory approvals are secured prior to the opening
- Collaborate with IT teams and vendors for implementation of property management systems, access control, and other operational technologies
- Conduct regular walkthroughs to monitor readiness, identify gaps, and ensure that pre-opening milestones are met
- Coordinate with contractors, service providers, and internal teams to resolve operational or facility-related issues
- Participate in soft-opening activities, trial operations, and final readiness assessments to ensure a seamless transition to full operations
Qualifications and Experience
- Bachelor's degree in Hospitality Management, Business Administration, or a related field
- Minimum 5 to 8 years of experience in hotel or resort operations with at least 3 years in pre-opening or launch-phase roles
- Strong leadership experience in coordinating multiple departments under tight timelines
- Thorough knowledge of Qatari hospitality standards, operational regulations, and local compliance requirements
- Excellent communication and interpersonal skills in Arabic and English
- Proven experience in staff training, performance management, and operational supervision
- High attention to detail, strong organizational skills, and ability to manage operational challenges effectively
Key Competencies
- Pre-opening project management
- Operational planning and coordination
- Guest service excellence
- Facility and readiness management
- Vendor and stakeholder coordination
- Team leadership and staff development
- Compliance and safety management
Canada | Qatar | UAE | KSA | India
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