Waiter/Waitress

6 days ago

Doha, Baladīyat ad Dawḩah, Qatar Swan Global Full time


Job Summary:

The Waiter/Waitress is responsible for providing exceptional customer service by taking orders, serving food and beverages, and ensuring a pleasant dining experience for guests. The role requires excellent communication, attention to detail, and the ability to work efficiently in a fast-paced hospitality environment.

Key Responsibilities:

  • Greet and seat guests in a friendly and professional manner.

  • Present menus, take accurate food and beverage orders, and relay them to the kitchen or bar.

  • Serve food and drinks promptly while ensuring correct presentation and temperature.

  • Check on guests during their meal to ensure satisfaction and address any concerns.

  • Clear tables, reset dining areas, and maintain cleanliness and organization in the restaurant.

  • Process payments accurately and handle cash or card transactions as per company policy.

  • Work closely with kitchen and bar staff to ensure smooth service operations.

  • Follow hygiene, safety, and service standards as per company and health regulations.

  • Upsell menu items and promote special offers when appropriate.

Requirements:

  • Previous experience as a Waiter/Waitress or in a customer service role preferred.

  • Good communication and interpersonal skills.

  • Ability to work flexible shifts, including weekends and holidays.

  • Strong attention to detail and ability to multitask.

  • Professional appearance and positive attitude.

  • Basic knowledge of food and beverage service standards.

Preferred Qualifications:

  • Diploma or certification in Hospitality or Food & Beverage Service.

  • Experience in hotel, restaurant, or catering environments.

  • Multilingual communication skills (advantage).


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