SIMULATOR SUPPORT SPECIALIST

About This Role

As a Simulator Support Specialist – Performance, you will be responsible for activities in the following areas:

• Support the Flight Simulator Training Devices for all QTG issues: Point of contact for the customer and the TCOPS team for QTG complex issues, provide technical support for complex issues, provide On-the-Job training to fellow team members. Correct, validate and tune QTG related deficiencies.
• Accountable for QTG configuration control on all Training Devices. Debug, identify and actively participate in solving complex issues.  Develop, implement, test, integrate, & present fixes on all simulators. Monitor SimHub/Simissues for updates & coordinate with CAE Customer Service to follow-up on all QTG critical issues. Use the Computerized Maintenance Management System to record, track, review, update, & monitor deficiencies and other maintenance activities assigned to the specialists.
• Participate in project reviews in support of the customer for new FSTD installations and/or updates.  Provide support to the CAE Inc team during installations and updates in terms of software integration, performance-QTG, and/or hardware requirements. Interact & work closely with customers, engineers, & NAAs. As applicable, be involved in the acceptance process, including the review & acceptance of the initial Master QTG. As applicable, be the main point of contact for the relevant authorities for recurrent evaluations, post evaluation status reports, and general authority related communications. 
• Possible international travel to support the other TCOPS within the CAE network, to support snag clearance efforts at customer sites, and/or to participate in FSTD installations or updates.
• Participate in team technical meetings, weekly meetings with the customer, and SLA review meetings with CAE upper management and/or the customer.
• Comply with local & global CAE Environmental Health & Safety standards, instructions, and safe working procedures. Exercise duty of care for own H&S, and that of others who may be affected by his/her work
• As applicable, be the main point of contact to the relevant Authorities for all QTG related issues for all simulators.
• Flexible working hours to fit simulator availability. Off the roster, weekday shifts mainly. Possible Roster shift work on temporary basis to replace vacation or sickness leaves when required.
• Interact with customers, other engineers, Authorities and air crews.

JOB QUALIFICATIONS

• Bachelor of Engineering with minimum of 5+ Years related experience as QTG/Performance Engineer.
• Strong knowledge in QTG (running, tuning, validation, writing scripts, troubleshooting, etc…)
• Knowledge of CAE software and applications including but not limited to CAELIB, STARTEAM, Strive framework, Visual Systems, SIM XXI, Simfinity, Launchpad, ITMS.
• Strong knowledge of Flight Aerodynamics and Aircraft systems.
• Strong knowledge of local and International Regulations (EASA), with demonstrated experience, as they pertain to Flight Simulation Training Devices.
• Knowledge of C, C++ and FORTRAN programming languages and scripting languages (Perl).
• Knowledge of Microsoft development tools for Windows platform (Visual Studio 6.0 and higher).
• Self-motivated, dynamic, team player.
• Strong planning and organizational skill.  Ability to adapt quickly to changes in technology.
• Demonstrate flexibility and strong project and assigned tasks ownership as well as ability to work and make decisions unsupervised.
• Ability to troubleshoot problems.
• Result-oriented.
• Excellent communication skills.
• Good Knowledge of Windows Environment and PC hardware.
• Knowledge of simulated systems and the interface with Aircraft instruments and avionics.
• Good working knowledge of the following items: Operating system(s), Programming Language(s), Software and System Architecture, Software Development tools and utilities, Software configuration and Management Tools.
• Good understanding of the relevant Configuration Management and Control process.

Position Type

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, nationality, colour, religion, sex, gender indentity and expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by local laws.

If you don't see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process.  If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at CAECarrieres-