Technical Support

2 days ago

Doha, Baladīyat ad Dawḩah, Qatar Gulf Office Solutions Full time 40,000 - 120,000 per year

Company Description

Gulf Office Solutions is the market leader in interior design and contract furniture solutions. As an Authorized Dealer for Haworth USA, the world's 2nd largest furniture manufacturer, we also represent numerous other esteemed furniture dealers from the USA and Europe. Our expertise extends beyond furniture, specializing in comprehensive solutions for movable walls and raised flooring. Gulf Office Solutions provides top-notch supply and installation services to meet our clients' needs.

Role Description

1. Technical Support

  • Review project drawings, BOQs, and specifications to ensure clarity and compliance with design intent.
  • Prepare and submit
    shop drawings
    ,
    material submittals (MAR/MIR)
    , and
    samples
    for consultant approval.
  • Provide technical assistance to production and site teams regarding design details, materials, and finishes.
  • Assist in resolving technical issues raised during production or installation.

2. Project Coordination

  • Coordinate with clients, consultants, and main contractors for approvals, inspections, and work progress.
  • Support project engineers and site supervisors to ensure smooth workflow between design, production, and installation.
  • Prepare and maintain project documentation including correspondence, transmittals, and progress reports.
  • Follow up with suppliers and subcontractors to ensure timely delivery of materials and compliance with specifications.

3. Quality Assurance / Quality Control

  • Conduct inspections of materials and finished furniture items before dispatch to site.
  • Prepare and maintain
    Material Inspection Reports (MIR)
    ,
    Work Inspection Requests (WIR)
    , and
    Non-Conformance Reports (NCR)
    .
  • Monitor site installation works and ensure compliance with approved drawings and quality standards.
  • Coordinate with QA/QC Engineer or consultant for inspection schedules and approvals.

4. Documentation & Reporting

  • Maintain logs for all MIRs, WIRs, and submittals.
  • Prepare quality documentation and inspection records for handover.
  • Support internal and external audits for quality compliance.

Qualifications & Skills:

  • Diploma or Bachelor's in Interior Design, Architecture, or Engineering.
  • Minimum 3 years' experience in furniture, joinery, or fit-out projects.
  • Strong knowledge of furniture materials, finishes, and manufacturing methods.
  • Familiar with QA/QC documentation (MIR, MAR, WIR, NCR).
  • Excellent coordination and communication skills.
  • Proficiency in AutoCAD, MS Office, and document control systems.

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