Customer Group Manager

3 days ago

Doha, Baladīyat ad Dawḩah, Qatar JOTUN Full time

SUMMARY OF THE ROLE

As a Customer Group Manager - Energy, you will be responsible for managing assigned Oil & Gas segment sales in Qatar by promoting Jotun's products, services, and solutions, applying structured sales tools to drive business development, strengthen customer relationships, and achieve sales targets, gross margin, DSO, and market share objectives. Reporting to Sales manager Protective and Marine Coating.

Identify and develop new business opportunities in the local market to grow market share and profitability.

Promote and sell assigned product segments within defined territories through regular customer visits, maintaining strong relationships and gathering market insights.

Follow up on projects in assigned territories and coordinate with project teams to ensure Jotun products are specified and used to meet sales targets.

Handle customer issues by resolving them directly or escalating when needed.

Coordinate with internal teams to ensure timely delivery, strong customer service, and alignment with company objectives.

Monitor customer collections to ensure payments are received within agreed terms and days outstanding targets are met.

Execute sales activities to achieve assigned volume and gross margin targets, contributing to overall profitability.

Track market developments in the territory, including demand, trends, economic factors, and competitors, to support market expansion.

If applicable, lead and support the sales team by setting clear targets, coaching, and following up to ensure team performance and alignment with The Penguin Spirit.

WHAT WE ARE LOOKING FOR AND WHAT WE OFFER

What we offer:

Extensive opportunities for professional and personal development, both through on-the-job training and Jotun Academy.

A friendly and supportive working environment.

A continuous focus on reinventing and innovating high-quality products.

An international Corporate Culture founded on our four values; Care, Respect, Loyalty, and Boldness.

What we are looking for:

Bachelor's degree in a relevant field

Minimum 5 years of experience in Oil & Gas industry

Fluency in English

Required Competencies:

Identifies and seizes commercial opportunities; has a strong positive impact on business growth and profitability.

Focuses on profitability, manages commercial risks, and understands the financial impact of decisions on margin and cash flow.

Makes an impact; convinces and persuades others; promotes plans and ideas successfully

Builds a useful network of contacts and relationships and utilizes it to achieve objectives

Quickly understands and analyzes complex issues and problems; comes up with sound and rational judgments.

Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.

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