Current jobs related to Groups & Events Manager - Doha, Baladīyat ad Dawḩah - Marriott International

  • Director of Groups and Events

    2 hours ago

    Doha, Baladīyat ad Dawḩah, Qatar Marriott International Full time

    Additional InformationJob Number Job CategoryEvent ManagementLocationThe St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeManagementJob SummaryResponsible for the management of all aspects of the Catering and Conference departments in accordance with company and brand standards. Coordinates...

  • Director of Groups and Events

    4 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Marriott International Full time

    Additional InformationJob Number Job CategoryEvent ManagementLocationThe St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar, 14435ScheduleFull TimeLocated Remotely?NPosition Type ManagementJOB SUMMARYResponsible for the management of all aspects of the Catering and Conference departments in accordance with company and brand standards. Coordinates details and...

  • Events Sales Executive

    2 hours ago

    Doha, Baladīyat ad Dawḩah, Qatar Artista Events Full time

    Company DescriptionArtista Events is an event management company based in Qatar, offering a range of event services, equipment rentals, audio studio facilities, and venue spaces for rental to business owners and the public.Role DescriptionThis is a full-time on-site role as an Events Sales Executive located in Doha, Qatar. The Events Sales Executive will be...

  • Event Designer

    2 hours ago

    Doha, Baladīyat ad Dawḩah, Qatar Celestia Events Full time

    Company DescriptionCelestia is a creative event company dedicated to bringing ideas to life.From intimate celebrations to large-scale weddings, social gatherings, and corporate events, we design every experience as if it were truly our own.We work closely with our clients to shape concepts, select the perfect theme, and thoughtfully design every detail...

  • Operational & Event Coordinator

    2 hours ago

    Doha, Baladīyat ad Dawḩah, Qatar Firma Events Full time

    Seeking an Operational & Event Coordinator for an Event CompanyJob Description:Handle daily administrative tasks (emails, scheduling, documentation, filing, aheets, meetings...)Coordinate event logistics before, during, and after eventsCommunicate with clients, vendors, suppliers, and team membersAssist in event planning, timelines, and operational...

  • 3D Event designer

    2 hours ago

    Doha, Baladīyat ad Dawḩah, Qatar Clover Events Full time

    Job Title: 3D Designer – Events & ExperiencesClover Events is a leading company in event planning and catering, recognized for delivering creative, high-quality experiences. As we continue to grow and manage an increasing number of events, we are expanding our creative team and seeking a talented 3D Designer to support our rising demand.The ideal candidate...

  • Sales Executive – Events Division

    2 hours ago

    Doha, Baladīyat ad Dawḩah, Qatar Al Dar Events Full time

    Job description:Position Title: Sales Executive – Events DivisionLocation: Doha, QatarEmployment Type: Full-TimeIndustry: Events ManagementCompany Overview:We are a reputable and rapidly expanding events management company based in Doha, Qatar. Our firm specializes in delivering high-quality corporate functions, exhibitions, private events, and bespoke...

  • Events & Exhibitions Manager

    2 hours ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About the role:Plans, manages, coordinates, and executes Hamad International Airport's program of events. Events include annual national holidays, events in collaboration with external stakeholders and companies, international and local conferences, and exhibitions. Also assists with Qatar Airways Group events when required including events where the Qatar...

  • Event Manager

    2 hours ago

    Doha, Baladīyat ad Dawḩah, Qatar Curve Solutions Qatar Full time

    Company DescriptionCURVE is a global marketing and creative agency specializing in Advertising, Events, and Creative Design solutions. With a results-oriented approach, CURVE offers end-to-end services encompassing strategy, planning, design, and production. Leveraging in-house resources and extensive local marketing expertise, the agency delivers...

  • Events Manager

    2 hours ago

    Doha, Baladīyat ad Dawḩah, Qatar ASPIRE KATARA HOSPITALITY Full time

    Plan, organise, and execute corporate events, conferences, exhibitions, and high-profile social eventsManage multiple events concurrently while meeting tight timelines and budgetsDevelop event concepts, schedules, and operational plansSource, negotiate, and manage vendors, venues, and suppliersOversee event logistics, production, and on-site...

Groups & Events Manager

3 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Marriott International Full time

Additional Information

Job Number

Job CategoryEvent Management

LocationThe St. Regis Marsa Arabia Island The Pearl Qatar, The Pearl Island, Doha, Qatar, Qatar

ScheduleFull Time

Located Remotely?N

Position Type Management

JOB SUMMARY

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.

CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.

OR

  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.

CORE WORK ACTIVITIES

Managing Event Logistics and Operations

  • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.

  • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

  • Adheres to all standards, policies, and procedures.

  • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.

  • Manages group room blocks and meeting space for average to large-sized assigned groups.

  • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.

  • Uses his/her judgment to integrate current trends in event management and event design.

  • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).

  • Participates in customer site inspections and assists with the sales process as necessary.

  • Performs other duties as assigned to meet business needs.

  • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience.

Ensuring and Providing Exceptional Customer Service

  • Delivers excellent customer service throughout the customer experience and encourages the same from other employees.

  • Empowers employees to provide excellent customer service.

  • Sets a positive example for guest relations.

  • Coordinates and communicates event details both verbally and in writing to the customer and property operations.

  • Makes presence known to customer at all times during this process.

  • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.

  • Follows up with customer post-event.

  • Responds to and handles guest problems and complaints.

  • Uses personal judgment and expertise to enhance the customer experience.

  • Stays available to solve problems and/or suggest alternatives to previous arrangements.

  • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.

  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

  • Interacts with guests to obtain feedback on product quality and service levels.

  • Ensures hourly employees understand expectations and parameters for event activities.

Leading Event Management Teams

  • Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.

  • Leads formal pre-event and post-event meetings for average to large-sized assigned groups.

  • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).

Supporting and Coordinating with the Sales and Marketing Function

  • Assists in the sales process and revenue forecasting for customer groups.

  • Up-sells products and services throughout the event process.

  • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.

Conducting Human Resources Activities

  • Reviews comment cards and guest satisfaction results with employees.

  • Observes service behaviors of employees and provides feedback to individuals and/or managers.

  • Assists in the development and implementation of corrective action plans.

  • Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.

  • Works with the property staff and customers to address operational challenges associated with his/her group.

  • Performs other duties as assigned to meet business needs.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.