Protocol & VIP Services Officer

3 days ago

Qatar Doha Ad Dawhah Taameer Group Full time

Position OverviewThe Protocol & VIP Services Officer is responsible forplanning, coordinating, and delivering exceptional service to VIP guests,executives, dignitaries, investors, and high -profile visitors. This roleensures that all protocol standards, hospitality requirements, and guestexperience processes are executed with professionalism, confidentiality, andcultural sensitivity. Key ResponsibilitiesVIP Guest ManagementServe as the primary point of contact for VIP guests before, during, and after their visit.Plan and coordinate all guest requirements, including transportation, accommodation, scheduling, security protocols, and special requests.Ensure a smooth and personalized experience tailored to each VIP's preferences and expectations.Maintain up -to -date profiles of frequent VIP visitors.Protocol CoordinationImplement formal protocol guidelines and ensure all internal teams follow proper etiquette when dealing with high -profile guests.Prepare protocol briefings for executives and staff ahead of VIP visits.Coordinate with government agencies, royal offices, embassies, and security teams when required.Event & Visit PlanningOrganize VIP tours, meetings, and special engagements, ensuring high -level execution.Prepare detailed visit programs and itineraries.Oversee venue arrangements, seating protocols, staging, and hospitality setups.Communication & LiaisonAct as the liaison between VIP guests and internal departments (executive office, security, PR, operations, etc.).Handle sensitive information with discretion and maintain the highest level of confidentiality.Ensure timely communication of all guest needs, updates, and service requirements.Service ExcellenceMonitor and evaluate the quality of VIP services to continuously improve guest satisfaction.Train staff on customer service standards, cultural awareness, and protocol etiquette.Respond promptly to VIP feedback, concerns, or issues.Administrative & ReportingPrepare reports and documentation related to VIP visits, protocol procedures, and service enhancements.Maintain an organized archive of VIP visit records, agreements, and protocol guidelines.Manage budgets related to VIP hosting, gifting, and event arrangements. RequirementsQualifications & RequirementsEducationBachelor's degree in Hospitality Management, Business Administration, Public Relations, International Relations, or a related field. ​Experience3–7 years of experience in VIP services, guest relations, protocol management, or hospitality roles.Experience working with high -profile clients, government delegations, or executives is preferred. ​

  • Protocol & VIP Services Officer

    5 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Taameer Group Full time

    Position OverviewThe Protocol & VIP Services Officer is responsible for planning, coordinating, and delivering exceptional service to VIP guests, executives, dignitaries, investors, and high-profile visitors. This role ensures that all protocol standards, hospitality requirements, and guest experience processes are executed with professionalism,...

  • Vip Guest Service Ambassador

    3 days ago

    Doha, Qatar Leisure Full time

    The VIP Guest Service Ambassador is responsible for delivering exceptional, personalized service to high-profile and VIP guests within the theme park. This role ensures a premium guest experience by offering dedicated support, priority services, and seamless coordination throughout the guest’s visit. The Ambassador maintains a professional and polished...

  • VIP Guest Service Ambassador

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Leisure Full time 40,500 - 49,000 per year

    The VIP Guest Service Ambassador is responsible for delivering exceptional, personalized service to high-profile and VIP guests within the theme park. This role ensures a premium guest experience by offering dedicated support, priority services, and seamless coordination throughout the guest's visit. The Ambassador maintains a professional and polished image...

  • Vip & Premium Care Officer

    7 days ago

    Doha, Qatar Qatar Airways Full time

    About the role The VIP & Premium Officer is part of the Customer Care team within the Customer Care unit with the responsibility to manage customer feedback of Premium and VIP customers. The main duty of the position is to ensure that feedback received from VIP & Premium passengers is managed to the highest standards. This role is focused to Customer Care...

  • Vip & Premium Care Officer

    2 days ago

    Doha, Qatar Qatar Airways Full time

    The VIP & Premium Officer is part of the Customer Care team within the Customer Care unit with the responsibility to manage customer feedback of Premium and VIP customers. Your main duty for the position is to ensure that feedback received from VIP & Premium passengers is managed to the highest standards. This role is focused to Customer Care issues relating...

  • Director of VIP Relations

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar The Ned & Ned's Club Full time

    Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned's Club, a private members' club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.Job Purpose:As the Director of VIP Relations, you will play a pivotal role in shaping and...

  • Planning Officer

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time 40,000 - 80,000 per year

     About the Role:An exciting opportunity to join Aircraft Maintenance Program team as a Planning Officer. The role will assist in maintaining the AMP and setting up of Engineering Documents and Base Deferred Defects in the IT system.Accountabilities include, but not limited to:· Assist in the preparation of new or revised AMP. This includes preparation of...

  • director of vip relations

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar The Ned Hotel Full time

    DIRECTOR OF VIP RELATIONSThe Ned DohaDohacompetitiveFull timeLocated in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned's Club, a private members' club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.Job Purpose:As the Director of VIP...

  • Office Services Supervisor

    2 weeks ago

    Baladīyat ad Dawḩah, Qatar Mekdam Technical Services Full time $50,000 - $120,000 per year

    QualificationsBachelors degree in Business Administration or Facility Management.Knowledge and/or Experience7 years experience in the field of facilities administration, services, cost control and budgetingKey Job Accountabilities1. Administer and ensure all office facilities across all locations are utilized as per the regular business needs considering...

  • VIP Hostess

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar ZipTalents Full time $50,000 - $80,000 per year

    On behalf of our client, member of the worlds leading family of luxury hotels and restaurants, we are looking for:VIP Hostess - Luxury Hotels & RestaurantsAs a VIP Hostess, you will be the first point of contact for the VIP guests, playing a crucial role in creating memorable experiences through exceptional service and personalized attention. Your...