Client Service Representative

4 days ago

Doha, Baladīyat ad Dawḩah, Qatar Parkview Pet Center Full time

Join one of Qatar's leading animal care centers.

At Parkview Pet Center, we're all about pets, people, and great service. We're looking for a friendly, bilingual (Arabic–English) Client Service Representative who loves animals and enjoys being the face of a busy, modern veterinary clinic.

Who You Are

  • Fluent in Arabic and English
  • Animal lover or pet owner — genuinely comfortable around cats and dogs
  • Friendly, social, and professional with a warm personality
  • Confident under pressure and naturally organized
  • Experienced in a customer service or front desk role (hospitality, medical, retail, or service-based business)
  • Comfortable using Microsoft 365 (Outlook, Excel, Teams)
  • Quick learner, open to new digital tools and automation
  • Strong work ethic and team player

What You'll Do

  • Welcome clients and pets with empathy and professionalism
  • Manage a busy reception area and keep things running smoothly
  • Handle calls, WhatsApp messages, and emails with clarity and care
  • Schedule and confirm appointments accurately
  • Process check-ins, check-outs, invoices, and payments
  • Coordinate with vets, nurses, and groomers to maintain a smooth daily flow
  • Keep client information updated and accurate
  • Help with client reminders, feedback tracking, and simple marketing tasks

What We Offer

  • Supportive, pet-friendly team environment
  • Ongoing training in client service, automation tools, and workflow systems
  • Modern, structured workplace that values empathy and accountability
  • Opportunities to grow and contribute to how we improve client experience

Details

  • Location: Doha, Qatar
  • Schedule: Full-time, shift-based (includes weekends and holidays on rotation)
  • Compensation: QAR 4,500–7,000 per month, based on experience

Why Parkview

We're not a typical clinic front desk.

You'll be part of a small, close-knit team where your work truly matters — helping people and their pets every day. If you're caring, proactive, and love animals, we'd love to meet you.

Job Type: Full-time

Pay: QAR4, QAR7,000.00 per month

Application Question(s):

  • Are you comfortable interacting with animals (cats and dogs) throughout the day, including handling and being around them in a busy clinic environment?

Experience:

  • customer service: 3 years (Required)

Language:

  • Arabic (Required)

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