Call Center Customer Service Representative
2 days ago
Company Description
Quintessentially is the ultimate destination for discerning individuals, brands, and corporates seeking comprehensive lifestyle management and exclusive brand experiences. Dedicated to redefining excellence, Quintessentially elevates every aspect of its clients' lives through meticulous attention to detail. As the world's leading luxury lifestyle management group, Quintessentially sets new standards for luxury concierge services.
Role Description
This is a full-time on-site role for a Call Center Customer Service Representative located in Doha, Qatar. The Call Center Customer Service Representative will be responsible for handling incoming calls, addressing customer inquiries, providing support, and ensuring customer satisfaction. The representative will also be tasked with maintaining a high level of customer experience through efficient and effective communication.
Qualifications
- Customer Service, Customer Support, and Customer Satisfaction skills
- Experience in managing Customer Experience and handling Customer Service Representatives
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced environment and handle multiple tasks
- Proficiency in English; additional languages are a plus
- Prior experience in luxury or high-end customer service is advantageous
- High school diploma or equivalent; additional education in relevant fields is a plus
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