Manager, F&B Technology

2 days ago

Doha, Baladīyat ad Dawḩah, Qatar Robert Walters Full time $120,000 - $180,000 per year

A pioneering food company, committed to promoting sustainable, locally inspired food experiences is growing their cloud kitchen operations and undergoing a digital transformation to support our evolving operational and business needs.

In this role, you will lead the technology function, overseeing IT strategy, operations, and digital transformation initiatives as well as leading the team. Preferrably from the F&B and Cloud Kitchen sector.

Strategic Leadership

  • Develop and execute the IT strategy in alignment with the business goals, including the transition to cloud kitchen operations.
  • Identify, evaluate, and implement technology solutions that enhance business efficiency and customer experience.
  • Act as a key advisor to leadership on technology trends, digital transformation, and innovation opportunities.
  • Take care of the IT investment planning

Team & Project Management

  • Manage, mentor, and coordinate the IT team (Technical Delivery and Quality), ensuring collaboration with Architect and Data teams.
  • Oversee all ongoing IT projects ensuring timely delivery, within budget, and in alignment with defined business objectives.
  • Ensure clear documentation, communication, and coordination across IT and business teams.
  • Monitor vendor performance and manage relationships with technology partners and contractors.

Systems & Operations

  • Oversee IT infrastructure, ERP systems, and integrations across supply chain, production, retail, and cloud kitchen platforms.
  • Ensure data governance, reporting accuracy, and system security in alignment with enterprise architecture and data standards.
  • Support implementation and maintenance of enterprise-grade systems such as POS, inventory management, CRM, and cloud-based solutions.
  • Champion automation, analytics, and digital solutions to enhance operational efficiency.

Governance & Quality

  • Adhere to enterprise architecture and data standards while enforcing IT governance and quality controls.
  • Ensure compliance with IT policies, security standards, and regulatory requirements.
  • Oversee IT quality assurance, testing, and process optimization led by the Quality Manager.
  • Drive continuous improvement initiatives to improve technology uptime and system reliability.

Qualifications & Experience

  • Bachelor's or master's degree in computer science, Information Systems, Engineering, or related field.
  • 8+ years of progressive IT experience, with at least 3 years in a managerial or team leadership role.
  • Proven experience in F&B, retail, or cloud kitchen environments is highly preferred.
  • Experience managing multi-disciplinary IT teams and external vendors.
  • Strong understanding of enterprise systems (ERP, POS, CRM, analytics, and reporting).
  • Experience with cloud technologies, data governance, and digital transformation initiatives.
  • Familiarity with agile delivery models and startup environments.

Key Competencies

  • Strategic and analytical thinking
  • Strong leadership and communication skills
  • Vendor and stakeholder management
  • Project management and delivery excellence
  • Business acumen and adaptability
  • Focus on quality, efficiency, and innovation

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