Assistant Manager

4 hours ago

Doha, Baladīyat ad Dawḩah, Qatar ANdAZ Full time

Organization- Andaz Doha
Summary
Duties and responsibilities related to the Assistant Manager - Outlet (Asian Restaurant):

  • Supervise the entire restaurant floor during service, ensuring smooth operations, high service standards, and optimal guest satisfaction.
  • Lead and motivate the front-of-house team by conducting daily pre-shift briefings, assigning duties, and providing continuous on-the-job training.
  • Act as a key point of contact for guests, personally handling complaints, managing VIP reservations, and actively gathering feedback to improve service.
  • Maintain an in-depth knowledge of the restaurant's Asian cuisine, including menu items, ingredients, and beverage pairings (e.g., sake, specialty teas), to assist guests and train staff.
  • Drive restaurant revenue by training the team on upselling techniques and managing promotional activities.
  • Assist the Outlet Manager with administrative tasks, including staff scheduling, daily sales reconciliation, and managing inventory for beverages and supplies.
  • Ensure the restaurant is fully compliant with all health, safety, and HACCP standards, maintaining impeccable cleanliness and hygiene.
  • Manage opening and closing procedures, including cash handling, shift reports, and ensuring the outlet is secure and ready for the next service.

Qualifications

  • Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management
  • Minimum 2 years work experience as Assistant Outlet Manager or Team Leader/Captain in a hotel or large restaurant with good standards

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