Hiring For Floor Manager To Work in Qatar

7 days ago

Doha, Baladīyat ad Dawḩah, Qatar 2coms Full time

SUMMARY

We are seeking an experienced and customer-focused Floor Manager to oversee the day-to-day Front of House (FOH) operations of our busy Indian casual dining multi-cuisine restaurant. The ideal candidate will ensure exceptional guest service, smooth restaurant operations, and effective team management during all service periods.

  • Manage daily FOH operations, ensuring efficient service flow during peak and non-peak hours
  • Supervise and coordinate servers, captains, hosts, and support staff
  • Ensure high standards of guest service, handling customer feedback and resolving complaints professionally
  • Monitor table turnover, reservations, and walk-ins to maximize seating capacity
  • Train, guide, and motivate FOH staff to maintain service quality and discipline
  • Ensure staff grooming, hygiene, and uniform standards are maintained
  • Coordinate with the kitchen and bar teams to ensure timely and accurate order delivery
  • Monitor POS operations, billing accuracy, and cash handling procedures
  • Ensure compliance with food safety, health, and Qatar municipality regulations
  • Assist management with daily reports, duty rosters, and inventory coordination

Requirements- Minimum 3 5 years of relevant experience as a Floor Manager / Restaurant Supervisor in a busy casual or fine-casual dining restaurant
- Prior work experience in Qatar or GCC countries is highly preferred
- Strong knowledge of FOH operations, service standards, and customer handling
- Good leadership, communication, and team-management skills
- Ability to handle high-volume service pressure with professionalism
- Working knowledge of POS systems and restaurant service workflows
- Fluency in English; Hindi and Malayalam are an advantage
- Kerala (Keralite) background preferred.

Benefits- Strong guest-relation and problem-solving abilities
- Hands-on operational approach
- Flexible to work split shifts, weekends, and holidays
- Positive attitude with a service-oriented mindset

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