Operations Associate/ Accounts

Job Requisition ID: 173970 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview Of The Role:

• The Administration Assistant is pivotal in supporting the Admin Team by managing crucial administrative tasks such as producing management reports, maintaining store and staff information, and ensuring accurate communication with regional offices. The role is essential for ensuring smooth store operations by coordinating with various departments, performing stock checks, handling financial reconciliations, and facilitating staff procedures. Focused on precision and efficiency, this role supports the store's strategic decisions through accurate and timely data management.

What You Will Do:

Reports and Data Management

• Ensure that accurate information is provided to the Senior Admin Assistant to meet reporting deadlines.
• Maintain data in the system for easy access to information as required.
• Maintain and update information relating to staff in the store.
• Provide accurate reports to Admin Management to enable commercial decisions.

Liaison and Communication

• Liaise with the Regional Operations and HR Office.
• Help arrange induction training for new staff on procedures.
• Work closely with the regional office Finance department to understand their requirements.

Stock Control and Operations

• Support the Admin Department Manager / Team in conducting routine stock accuracy checks.
• Verify all bills from suppliers/contractors, get them approved by the Store Manager, and process with the Regional Office Accounts Team.
• Follow-up with suppliers for outstanding invoices and settle outstanding payments.
• Ensure the accuracy of stock received from the warehouse is accounted in the system.
• Conduct periodic stock accuracy checks with the commercial team.

Cash Office Responsibilities

• Daily reconciliation of store takings and reports.
• Banking and foreign exchange operations.
• Manage store petty cash and daily tallying of the safe fund.
• Credit card reconciliation.

Additional Responsibilities

• Ordering of stationary for the Store/Admin Team.
• Daily stock-related adjustments and booking new stock receipts, store to store transfers, and RTWs (Return to Warehouse) in the system.

Required Skills To Be Successful:

• Advanced proficiency in MS Office.
• Strong communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.
• Experience with SAP or similar systems.

What Qualifies You For The Role:

• High School Degree or equivalent.
• 1-3 years of experience in retail sales or a related field.
• Advanced skills in MS Office, with SAP experience beneficial.
• Strong analytical, time management, communication, and teamwork skills.

About Al-Futtaim Group Real Estate

The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. 

Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.

AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.

About Al-Futtaim Malls 

Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers. 

Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper's point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.

Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall's deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.

For more information on Al-Futtaim Malls, please visit

About Al-Futtaim Engineering & Technologies

Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions. 

The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation. 

The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services. 

These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts. 

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