Temenos T24 Support

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Infojini Inc Full time

Job Description

We are looking for an experienced
Temenos T24 Technical Support / TAFJ Administrator
to manage and support Temenos Transact (T24) environments. The role involves administration, deployments, SIT/PT support, EOD/COB issue analysis, and coordination with infrastructure, WAS, and Temenos support teams.

Key Responsibilities

  • Perform
    T24 Administration on TAFJ platform
    , including monitoring services, logs, and system health.
  • Provide
    SIT project support
    , including
    data fixes and menu fixes
    during testing phases.
  • Deliver
    T24 technical support
    to
    SIT and Performance Testing (PT) teams
    .
  • Conduct
    first-level analysis of EOD/COB (End of Day / Close of Business) core issues
    , report findings, and coordinate with IT support teams for resolution.
  • Perform
    technical analysis for T24/TAFJ online transactions and services
    , including interfaces and service failures.
  • Support
    TAFJ / EAR deployments
    in coordination with the
    WAS (WebSphere Application Server) team
    .
  • Carry out
    TAFJ properties amendments
    as required for performance and stability.
  • Handle
    T24 pack deployments
    , hotfix deployments, and
    profile restarts
    .
  • Manage and support
    core deployments
    across environments (DEV, SIT, UAT, PROD).
  • Perform
    BCON deployments
    and ensure proper browser and UI functionality.
  • Identify and resolve
    environmental issues
    such as server, disk, permission, or connectivity problems.
  • Coordinate with
    Temenos Support
    to resolve core application issues, including raising and tracking Service Requests (SRs).

Required Skills & Qualifications

  • Strong experience with
    Temenos Transact (T24)
    .
  • Hands-on experience with
    TAFJ administration
    .
  • Knowledge of
    EOD/COB batch processing
    and job monitoring.
  • Experience in
    deployment activities
    (T24 packs, EAR, BCON).
  • Familiarity with
    WebSphere Application Server (WAS)
    .
  • Understanding of
    SIT, UAT, and PT environments
    .
  • Good knowledge of
    Unix/Linux commands
    .
  • Ability to analyze logs and troubleshoot technical issues.
  • Strong coordination and communication skills.

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