Sales Executive- Furniture

The Sales Executive is at the 
heart of our customers' experience
. Genuinely warm and naturally driven, you are a 
fan of everything we sell
. That enthusiasm brings a 
level of excitement
 to our stores that makes shopping fun and 
keeps customers coming back
. Under the direction and mentorship of the Showroom Manager, the goal of your day is to 
reach daily sales targets
, becoming an 
expert on our products
, answering 
customers' questions
 and keeping the 
sales floor neat and welcoming
.

Your duties will consist of but will be not limited to:

· Maximize 
company sales growth and profitability
 through the use of creative selling skills, teamwork and customer service, in order to deliver an 
engaging experience to every customer
, every time.

· Demonstrate 
company standards in selling
, customer service, visual merchandising and teamwork.

· Ensure 
full understanding of all products
 and have a continued awareness of the most current information available.

· Develop, share and apply 
product expertise
.

· Maintain an 
awareness
 of all product information, intranet communications, and current advertising and marketing initiatives.

· Maintain 
sales floor coverage
 and follow posted schedules with regard to area assignments.

· Maintain the 
store counters
 and assist with store maintenance as directed by the management team.

· 
Arrange
 eye-catching and well-presented 
visual displays
appealing to the customers, showrooms are clean and the furniture is in place, and cushions are arranged appropriately.

· Maintain all 
store displays
 and 
uprights/shelves
 in between customer interactions.

· Ensure the 
showroom music
 is turned on, change displays to promote 
new product launches
 and reflect 
festive or seasonal themes.

· Identify damaged 
furniture or accessories
 that need 
maintenance.

· 
Actively engage customers
 and remain attentive to customer needs.

· Assist customers 
with product selections
 and process all customer orders or returns.

· 
Follow up on the orders
 of your customers and ensure that they have been placed.

· Update 
notes on customer sales
 to keep sales team members informed, as needed.

· Support and model 
excellent service
 by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication.

· 
Communicate customer feedback
 to store management team concerning policies and/or product requests, problems and suggestions.

· 
Actively participate
 in store meetings and training sessions.

· Promote a strong 
sense of teamwork
 by working together safely, effectively, respectfully and efficiently with all associates.

· Achieve and exceed the 
sales target
.

· 
Support and maintain store sales
 and service goals and standards as communicated by the Showroom Manager.

· Collect 
pending payments
 from customers and expedite 
pending deliveries
.

· Maintain an 
awareness of all available resources
 for training and development.

· 
Support all efforts
 and initiatives across all business channels in an effort to maximize 
company sales growth and profitability
.

· Maintain awareness and demonstrate a fundamental 
knowledge of computers
, systems and programs relevant to the position.

· Participate in ongoing 
training regarding technology
 upgrades and new systems.

· Make sure you are 
on time and present
 in the showroom.

· Maintain a 
courteous attitude when communicating
 with superiors or co-workers.

· Make sure that you do not disclose or transmit any 
confidential
 or trade secret information, or proprietary information, about the company and its subsidiaries, or about the company owners, including their names, occupations and contact information to any third parties.

· 
Read and understand the memos,
company policies, benefits program, and the rules governing the daily conduct of employees as well as the responsibilities, and comply with these guidelines throughout your employment with the company.

· Report to your superior of any 
violation
 occurring in the showroom so that an appropriate disciplinary action can be taken.

Skills:

· Customer service or retail experience.

· Ability and desire to sell.

· Understanding of the sales process & dynamic.

· Desire to read articles from the world of decoration.

· Knowing the color trends for each year.

· A positive, confident, and determined approach.

· Resilience and the ability to cope with rejection.

· A high degree of self-motivation and ambition.

· The skills to work both independently & as part of a team.

· The capability to flourish in a competitive environment.

· A good level of numeracy.

· Computer Knowledge.