Hostess

3 days ago

Doha, Baladīyat ad Dawḩah, Qatar HGM Full time

Now Hiring: Café Hostess
We're looking for a friendly, outgoing, and organized Hostess to be the welcoming face of our café
Key Responsibilities:
Greet and welcome customers warmly upon arrival
Manage reservations and the seating area efficiently
Assist in ensuring smooth service flow during busy hours
Support the team in maintaining a pleasant dining atmosphere
Ideal Candidate:
Has an engaging and positive personality
Demonstrates excellent communication and customer service skills
Is organized, proactive, and able to multitask under pressure
Has prior experience in a similar role (preferred, but not required)
If you love interacting with people and enjoy creating memorable experiences, we'd love to hear from you.
Key Responsibilities:
Guest Reception & Seating:
· To be the first point of contact for our guests
· Greet guests warmly and promptly as they arrive
· Helping a guest find a comfy spot.
· Manage bookings and walk-ins to minimize down on waiting lists.
Reservation & Waitlist Management:
· Manage reservations and seating assignments
· Provide guests with accurate wait times and manage a waitlist if needed
Customer Experience & Service Support:
· Managing takeout orders during a rush time, you'll be the heart of our front-of-house operations
· Answer phones and respond to customer inquiries courteously
· Assist with mobile or to-go orders
· Answer basic customer questions about our menu, Wi-Fi, or seating
Ambience & Cleanliness:
· Keep the front area clean, inviting, and organized
· Maintain an organized front-of-house area
· Keep up an elegant, professional appearance that highlights the brand.
To improve the overall dining experience, maintain focus on the lighting, music, and design.
Coordination with Team:
· Communicate effectively with servers and kitchen staff to ensure smooth seating flow
· Help with VIP reservations, exclusive dining experiences, and special event planning.
· When necessary, assist the team with minor administrative duties.

Desired Candidate Profile

Qualifications & Skills:
· Previous experience in customer service or hospitality preferred
· Excellent communication and interpersonal skills
· Positive attitude and a team-oriented mindset
· Ability to multitask in a fast-paced environment
· Professional appearance and demeanor
· Flexible availability, including evenings, weekends, and holidays
· Able to stay calm and organized in a busy environment
· Reliable and punctual
· Previous experience in a coffee shop or food service is a plus, but not required
We encourage you to join our team and contribute to operational success if you are a prepared, strategic thinker and extremely passionate about being a great hostess.
Job Type: Full-time

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