Application Specialist – Dynamics 365 Techno Functional

2 days ago

Doha, Baladīyat ad Dawḩah, Qatar Management Solutions International (MSI) Full time 120,000 - 360,000 per year

Location

Doha, Qatar

Experience

3-5

Job Type

Recruitment

Job Description

The Dynamics 365 techno functional consultant is a part of applications team, working on managing D365 ERP, CRM and various enterprise applications, with strong expertise in Azure DevOps,

LCS, API's and Agile/Hybrid methodologies. The ideal candidate will have exceptional communication, presentation and vendor management skills, as well as proficiency in Project Management.

Role and Responsibilities:

  • Manage the dynamics 365 ERP/CRM platform, ensuring smooth operation.
  • Having banking industry domain knowledge to continuous optimization across all business functions.
  • Leverage LCS for environment management, monitoring, and troubleshooting within the D365 ecosystem.
  • Develop and integrate APIs for seamless communication between D365 and other enterprise applications.
  • Collaborate with business and IT stakeholders (Vendors/Cross department teams/Management) to understand functional requirements and design solutions that align with business goals.
  • Lead end-to-end project management, ensuring successful implementation, upgrades, and enhancement of enterprise applications.
  • Apply agile/hybrid methodologies to deliver solutions in an iteration and efficient manner, ensuring timely delivery of projects.
  • Provide technical leadership and direction on D365 development, configuration, and customization efforts.
  • Prepare and deliver presentations, reports, and system documentations to stakeholders, clearly articulation technical concepts to non-technical audiences.

Domain Exertise:

  • In-depth knowledge of D365 finance and operations (ERP) and customer engagement (CRM).
  • Expertise in using Azure DevOps for managing development pipelines, version control, and CI/CD processes.
  • Proficient in using LCS for managing D365 environments, diagnostics, and deployments.
  • Strong understanding of API's and integration techniques to ensure D365 communicatees effectively with other enterprise systems.
  • Proficiency in applying Agile/Hybrid project management methodologies for delivering on time projects.
  • Expertise in managing other enterprise applications in banking or similar industries, alongside D365.
  • Familiarity with banking, financial, services, or similar industries, including regulatory compliance, financial reporting, and risk management.
  • Experience in leading end-to-end projects, from requirement gathering to implementation and post go-live support.
  • Strong communication,

Experience:

  • 5+ years experience working with D365 ERP/CRM, including implementation, customization and support of the platform.
  • 3+ years' experience working in managing projects using agile or hybrid methodologies.
  • Bachelor's degree (or higher) in a related field, IT, CS, IS, Software Engineering, Finance or Business Administration.

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