Technical Support Engineer

1 week ago

Doha, Baladīyat ad Dawḩah, Qatar Avanceon MEA Full time
About Avanceon

At Avanceon, we're not just engineering solutions — we're transforming industries. With a global footprint and a deep focus on automation, control systems, and digital transformation, we empower businesses in Oil & Gas, Utilities, Infrastructure, and Manufacturing to elevate performance, reduce downtime, and optimize operations.

Our core strength lies in our ability to deliver cutting-edge services in electrical engineering, SCADA/PLC systems, IT integration, and business strategy. We take pride in creating solutions that deliver measurable business outcomes and long-term value.

Your Role: Technical Support Engineer (SCADA/PLC)

We're seeking a motivated and technically sound Technical Support Engineer to join our dynamic team in Doha, Qatar. This role will involve hands-on service delivery, technical troubleshooting, and customer interaction for our deployed SCADA & PLC systems. You will act as a frontline technical representative, offering support both remotely and on-site, and ensuring smooth operational performance for our high-profile clients.

This is a growth-oriented position with clear career progression towards a Team Lead role, involving leadership of technical projects and mentoring junior engineers.

What You'll Do

Execute Technical Support & Service

  • Deliver technical support and maintenance services for SCADA/PLC systems across various industries.

  • Handle field support operations, system upgrades, and optimizations.

  • Troubleshoot system issues and provide timely resolution through remote access or site visits.

Enhance System Reliability

  • Evaluate installed bases and recommend system enhancements.

  • Identify process improvements to reduce downtime and boost system sustainability.

Technical Consulting & Reporting

  • Understand client needs and provide solutions aligned with their business goals.

  • Document all interventions and support activities.

  • Liaise with internal teams and OEM vendors for issue resolution.

Be a Part of Continuous Innovation

  • Participate in the design and deployment of automation upgrades.

  • Support data-driven improvements, including root cause analysis and failure prevention strategies.

Who You Are

Education:

  • B.E. / B.Tech in Electrical, Electronics, Mechatronics, or Computer Systems Engineering

Experience:

  • 3–5+ years of hands-on experience in I&E maintenance, technical support, and SCADA/PLC project execution.

Technical Skills:

  • Proficient in SCADA platforms (AVEVA System Platform, Plant SCADA, Power SCADA Operation).

  • Expertise in PLC systems (Schneider M580/M340, Siemens S7 series, legacy systems).

  • Strong grasp on client-server architectures, databases, OPC communication, and system integration.

  • Familiarity with maintenance methodologies (preventive, predictive, RCFA, MTBF, etc.).

  • Understanding of utility systems: HVAC, Drainage, Power Distribution, and Infrastructure Controls.

Soft Skills & Requirements:

  • Excellent interpersonal and communication skills (English fluency is essential).

  • Bilingual communication is a plus.

  • Proactive problem-solver with ability to prioritize in dynamic environments.

  • Willingness to travel frequently to client sites across Qatar.

Why Join Avanceon?

Work with industry leaders in automation and digital transformation

Dynamic and collaborative work environment

Continuous learning and professional development

Fast-track career growth into leadership roles

Exposure to high-impact regional projects in Oil & Gas, Utilities, and Infrastructure

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