Business Analyst

2 days ago

Doha, Baladīyat ad Dawḩah, Qatar VAM SYSTEMS Full time

Job Description

We are currently looking for Business Analyst - Airline Payment Gateway Expert for our Qatar operations with the following Skill set and terms & conditions.

Skills and Experience:

Requirement Gathering and Analysis:

  • Work with product owners, business team, CMO, and vendors to gather business requirements related to payment systems.
  • Align Payment gateway requirements with business and technical needs, furthermore provide analysis on the provided requirement to initiate the implementation/development.

Testing and Quality Assurance:

  • Conduct end to end testing of integrated payment systems to ensure proper handling of transactions, portals, settlements and chargebacks.
  • Assist the UAT Team to create test plans, test cases, and support to perform UAT (User Acceptance Testing) to validate the functionality and performance of payment solutions.
  • Reporting of SIT/UAT issues with vendor and making sure to get resolution of any issues that arise during testing phases.

Vendor and Stakeholder Management:

  • Act as the liaison between internal teams(Business,CMO,Risk,B24) and external vendors(HDPS) or Government/Non-Government merchants
  • Manage merchant onboarding including, registration, integration and set-up, payment processing set-up, training, support and post on-boarding support

Production Support:

  • Provide ongoing support after payment gateway implementation to ensure smooth operation.
  • Analyse and provide solution for PLV issues, ensuring minimal disruptions in payment processing.
  • Support the continuous enhancement of payment features based on user feedback.

Joining time frame: 2 weeks (maximum 1 month)

Additional Information

Terms and conditions:

Joining time frame: maximum 4 weeks

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