Order Taker

3 days ago

Doha, Baladīyat ad Dawḩah, Qatar Inspire Management Training Center Full time 28,800 - 57,600 per year

We are seeking a polished and attentive Order Taker for a prestigious luxury hotel in Qatar. The ideal candidate will have a strong focus on guest satisfaction, handling each order with precision, efficiency, and professionalism. This role is vital in delivering seamless and personalized dining experiences aligned with the high standards of a five-star hospitality environment.

Key Responsibilities:

  • Warmly welcome guests and professionally take accurate food and beverage orders.
  • Promptly input orders into the POS system with precision and attention to detail.
  • Communicate clearly and efficiently with kitchen and service teams to ensure timely preparation and delivery.
  • Provide knowledgeable recommendations and answer inquiries regarding menu items, specials, and dietary options.
  • Handle guest concerns or modifications with discretion and professionalism, ensuring satisfaction is achieved.
  • Maintain the cleanliness, organization, and readiness of the order-taking station at all times.
  • Work collaboratively with the waitstaff, kitchen, and other departments to ensure an exceptional guest experience.
  • Adhere strictly to luxury hospitality standards, including all hygiene, health, and safety protocols.

Qualifications, Experience, and Skills:

  • High school diploma or equivalent; hospitality-related education is an advantage.
  • 2+ years of experience in a similar role within the luxury hotel or fine dining sector
  • Exceptional communication and interpersonal skills with a customer-first approach.
  • Proficient in using POS systems and handling multiple orders in a fast-paced environment.
  • Well-groomed with professional etiquette, reflecting the standards of luxury service.
  • Strong attention to detail, time management, and the ability to multitask efficiently.
  • Fluent in English; additional language skills (Arabic, Russian, or others) are a plus.

Benefits:

  • Competitive salary
  • Food, accommodation, and transportation provided by the employer
  • Work with an international luxury brand

Job Types: Full-time, Permanent

Pay: QAR2,200.00 per month

Education:

  • High school or equivalent (Preferred)

Experience:

  • Order Taker in Luxury Hotels: 2 years (Required)

Language:

  • English (Preferred)

Location:

  • Doha (Required)

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