Automotive Service Advisor

2 days ago

Doha, Baladīyat ad Dawḩah, Qatar Live Connections Full time 40,000 - 60,000 per year

Position: Bodyshop Service Advisor

We are seeking a customer-focused and detail-oriented Bodyshop Service Advisor to join our automotive repair team. The ideal candidate will act as the primary liaison between customers, technicians, and insurance providers, ensuring a smooth and efficient repair process from intake to delivery.

Key Responsibilities

  • Greet customers, assess vehicle damage, and initiate repair orders
  • Coordinate with bodyshop technicians to schedule and monitor repairs
  • Prepare accurate estimates and explain repair procedures to customers
  • Liaise with insurance companies for approvals and documentation
  • Track parts orders and ensure timely delivery
  • Maintain clear communication with customers throughout the repair cycle
  • Ensure compliance with safety and quality standards
  • Update job status and maintain records in the system

Requirements

  • Proven experience as a Service Advisor in a bodyshop or collision center
  • Strong knowledge of automotive repair processes and insurance workflows
  • Excellent communication and customer service skills

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