Chief Operating Officer
2 weeks ago
Role Summary
The Chief Operating Officer (COO) will be responsible for leading all operational functions across the organization, ensuring efficiency, profitability, and scalability. The role involves relaunching the e-commerce platform, optimizing supply chain and production, driving marketing and sales growth, and implementing advanced systems for business excellence.
Key Responsibilities
Operational Leadership
- Oversee and streamline operations including production, warehousing, logistics, and supply chain management.
- Drive process improvements and ensure cost-effective execution across departments.
- Supervise and develop mid-level managers to ensure operational discipline and accountability.
Strategic & Financial Management
- Develop and manage annual budgets and operational forecasts.
- Track KPIs and performance metrics; present executive reports to the board.
- Lead initiatives to enhance profitability and resource utilization.
Expansion & Digital Transformation
- Oversee transition of company to becoming a Food tech hub.
- Lead ERP implementation and ensure integration with business operations.
Sales, Marketing & Business Development
- Support in developing marketing and brand strategies to enhance visibility and drive revenue.
- Support new product launches and go-to-market strategies.
- Identify and pursue new business opportunities.
Manufacturing & Quality Assurance
- Manage procurement, production planning, and material requirement processes.
- Establish and enforce high quality and packaging standards.
- Conduct cost and efficiency analyses to improve production performance.
Customer & Vendor Management
- Ensure high levels of customer satisfaction and service quality.
- Maintain strong relationships with suppliers and partners for smooth operations.
Governance & Compliance
- Uphold health, safety, and food quality standards.
- Ensure full compliance with regulatory and labor requirements.
Required Qualifications & Skills
- 10+ years of experience in operations, preferably in FMCG, retail, or manufacturing.
- Proven experience in supply chain management, e-commerce operations, and ERP systems.
- Strong leadership and team management capabilities.
- Financial acumen and experience in budgeting and strategic planning.
- Excellent communication, problem-solving, and organizational skills.
- Ability to thrive in a fast-paced, dynamic environment.
Job Type: Full-time
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