Service Delivery Engineer Network

2 days ago

Doha, Baladīyat ad Dawḩah, Qatar MEEZA QSTP Full time 60,000 - 120,000 per year

Service Delivery Engineer - Network

Functional Responsibilities:

  • Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers etc.).
  • Provide remote troubleshooting and fault finding if issues occur upon initial installation.
  • Participates in execution of networking projects: (Site visits, technical evaluation, installation, implementation, and NRFU Testing.
  • Maintain and support Customer/MEEZA's LAN/WAN environment.
  • Provide remote support to on-site engineers, Senior Engineers and end users/customers during installation, upgrades, and troubleshooting.
  • Provide Level 2/3 support and troubleshooting to resolve issues.
  • Maintains up to date network documentation includes Rack Layouts and Network Inventory details.
  • Responsible to adhere with all information security policies and procedures of MEEZA's network and security standard architecture.
  • Willing to work flexible hours and on weekends as per business requirements.
  • Collaborator, initiative-taker with the ability to complete tasks in an unsupervised environment.
  • Have high inter-personal skills including politeness, and positive general outlook.
  • Perform other related duties as assigned.

Knowledge, Skills & Experience

Academic & Professional Qualifications:

  • Bachelor's degree in computer science, Information Systems, Engineering, or equivalent.
  • At least holding one CCNP certification specializations from Cisco Systems.
  • Should hold ITILv3 Foundation certification.

Experience:

  • 5-6 years of experience in information technology or a similar field.

Skills and Requirements:

  • Good understanding of Project Planning.
  • Strong Microsoft Office experience (Word, Excel, Visio, and PowerPoint).
  • Should have good experience from Enterprise based network and operations.
  • Well knowledge/experience on routing and switching (L2/L3).
  • Well knowledge/experience on routing protocols (e.g.: OSPF, BGP).
  • Well knowledge on Service Provider / MPLS L3VPN networks.
  • Well knowledge on Network Security Products (e.g.- Cisco ASA, Palo Alto, FortiGate Firewalls and Cisco ISE).
  • Well knowledge on Enterprise and Service Provider based routers and Switches (e.g., -Cisco ISR, ASR Routers, Cisco Catalyst/Aruba Switches).
  • Well knowledge/experience on Data Centre technologies and platforms (e.g.: Cisco Nexus 7K/5K/2K).
  • Knowledge or experience on the network and server load balancers (e.g., F5 ,A10).
  • Basic knowledge on Cisco wireless networks.
  • Knowledge on Cisco Unified Communication is a plus.
  • Knowledge/experience on any Network Management System (as, Cisco Prime, MRTG/PRTG, HP OVO) and preparing reports.
  • Visio design/diagramming skills.

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