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Job Title: End User Support Services Staff (Field)Location: Field Support -QatarExperience 5 +yrsDuration 12 monthsMinimum QualificationsEducation: Bachelor's Degree in Information Technology / Computer Science or related field.Mandatory Certifications:CompTIA A+ (Mandatory)ITIL Foundation (Mandatory)Microsoft 365 Certified (Mandatory)CCNA - Cisco Certified...

Job Role: Network Security SpecialistJob Purpose: To maintain and operate the network security infrastructure solutions, respond to businessincident, support the shutdown requirements, and handle the vulnerability managementremediation on the network security devices. fulfil the business users requirements.Key ResponsibilitiesAnalyzing network performance:...

Job Role: Network Security Specialist Job Purpose: To maintain and operate the network security infrastructure solutions, respond to businessincident, support the shutdown requirements, and handle the vulnerability managementremediation on the network security devices. fulfil the business users requirements. Key Responsibilities Analyzing network...

Key Responsibilities: Provide 2nd/3rd line support across Incident, Problem, Change, CMDB, Asset, and Request modules. Troubleshoot defects, performance issues, integrations, and access controls. Configure and customize forms, workflows, approvals, notifications, and business rules. Develop automations and REST/SOAP integrations with...

The Consultant -SIAM & Vendor Governance leads service integration and vendor governance across the Client technology ecosystem, coordinating 40+ vendors, OEMs, subcontractors, and internal teams. The role ensures SLA/OLA compliance, monitors service performance, identifies risks, drives corrective actions, and manages escalations to protect service...

Educational Qualification Bachelors degree in Engineering / Computer Science or related fieldsITIL 3 foundation certificationITIL 3 Practitioner certification ITIL 3 Intermediate certificationsITIL 4 foundation certification Required Professional Qualifications/Skills 10 years of experience with Capacity managementAbility to use ITSM tools BMC-Remedy and...

Job Purpose: Assess and update CM process according to the new ITSM streamline process Establishing the CM process links (Input/Output) with Project management process Manage change request for small projects according to the PMO agreed timeline Establishing the CM process links (Input/Output) with the new Realis Management process Revise and update...