عمليات بحث ذات صلة

Key Responsibilities: Provide 2nd/3rd line support across Incident, Problem, Change, CMDB, Asset, and Request modules. Troubleshoot defects, performance issues, integrations, and access controls. Configure and customize forms, workflows, approvals, notifications, and business rules. Develop automations and REST/SOAP integrations with...

Job Role: Network Security SpecialistJob Purpose: To maintain and operate the network security infrastructure solutions, respond to businessincident, support the shutdown requirements, and handle the vulnerability managementremediation on the network security devices. fulfil the business users requirements.Key ResponsibilitiesAnalyzing network performance:...

Educational Qualification Bachelors degree in Engineering / Computer Science or related fieldsITIL 3 foundation certificationITIL 3 Practitioner certification ITIL 3 Intermediate certificationsITIL 4 foundation certification Required Professional Qualifications/Skills 10 years of experience with Capacity managementAbility to use ITSM tools BMC-Remedy and...

Job Purpose: Assess and update CM process according to the new ITSM streamline process Establishing the CM process links (Input/Output) with Project management process Manage change request for small projects according to the PMO agreed timeline Establishing the CM process links (Input/Output) with the new Realis Management process Revise and update...

Job Title: Network Security SpecialistExperience: 10+ yearsLocation: Qatar (Onsite)Job Duration: 20 months Job Purpose: To maintain and operate the network security infrastructure solutions, respond to businessincident, support the shutdown requirements, and handle the vulnerability managementremediation on the network security devices. fulfil the business...

The Consultant -SIAM & Vendor Governance leads service integration and vendor governance across the Client technology ecosystem, coordinating 40+ vendors, OEMs, subcontractors, and internal teams. The role ensures SLA/OLA compliance, monitors service performance, identifies risks, drives corrective actions, and manages escalations to protect service...

Description Role Purpose: The Service Desk & IT Support Delivery Unit (SDU) Leader is accountable for the end-to-end delivery, operational performance, and commercial health of the Managed Service Desk Delivery Unit within the IT Managed Services Business Unit. The role owns three interlocked service lines — IT Support (onsite/remote end-user services),...

Monitor servers network devices applications cloud services databases and storage infrastructure using enterprise monitoring tools Continuously monitor system availability performance capacity and service health Identify validate and analyze monitoring alerts and events to distinguish genuine incidents from false positives Perform first-level troubleshooting...