help desk

Industry Technical Support / IT Help Desk Job Description We are currently looking for IT Support for our Qatar operations Required Qualifications Diploma or Bachelor's Degree in Information Technology, Computer Science, or related field. 4 years of experience in IT Help Desk, Service Desk, or Desktop Support roles. Experience supporting Microsoft 365...

Industry Technical Support / IT Help Desk Job Description We are currently looking for IT Support for our Qatar operations Required Qualifications Diploma or Bachelor's Degree in Information Technology, Computer Science, or related field. 4 years of experience in IT Help Desk, Service Desk, or Desktop Support roles. Experience supporting Microsoft 365...

The successful candidate will be responsible to Administer the various ITC Systems and Applications Support activities.

Act as the first point of contact for end-users, receiving, logging, troubleshooting, and resolving IT service requests and incidents through phone, email, live chat, chatbot, and other approved channels. Key Responsibilities Respond to user inquiries through phone, email, live chat, and chatbot. Log, prioritize, track, and update incidents and service...

Act as the first point of contact for end-users, receiving, logging, troubleshooting, and resolving IT service requests and incidents through phone, email, live chat, chatbot, and other approved channels.Key ResponsibilitiesRespond to user inquiries through phone, email, live chat, and chatbot. Log, prioritize, track, and update incidents and service...

Provide user support and customer service on company-supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action. Responsibilities ·         Monitor and respond quickly and effectively to requests received through the IT help desk ·         Respond to customer queries by phone and...

ResponsibilitiesHandle complex and escalated incidents and service requests from Tier 1.Perform advanced troubleshooting, root-cause analysis, and identify workarounds or permanent solutions.Coordinate with internal IT teams, technical support teams, and vendors for high-impact issues.Validate escalated tickets and ensure accurate documentation before...

ResponsibilitiesProvide first-line IT support for incidents and service requests.Log, prioritize, troubleshoot, resolve, and escalate tickets within SLA timelines.Support users with hardware, software, Microsoft 365, and basic network issues.Maintain clear ticket updates and communicate resolution status to users.Escalate complex issues to higher-level...

Job Summary The Help Desk & CAFM Coordinator will coordinate service requests and work orders across a large-scale electromechanical maintenance and Facility Management project, ensuring effective Help Desk operations and accurate use of the CAFM system. Key Responsibilities Manage daily FM Help Desk operations. Receive, log, categorize, assign, and...

Madre Integrated Engineering | Full time Handle complex and escalated incidents and service requests from Tier 1.Perform advanced troubleshooting, root-cause analysis, and identify workarounds or permanent solutions.Coordinate with internal IT teams, technical support teams, and vendors for high-impact issues.Validate escalated tickets and ensure accurate...

Madre Integrated Engineering | Full time Provide first-line IT support for incidents and service requests.Log, prioritize, troubleshoot, resolve, and elevate tickets within SLA timelines.Support users with hardware, software, Microsoft 365, and basic network issues.Maintain clear ticket updates and communicate resolution status to users.Escalate complex...

Job SummaryThe Help Desk & CAFM System Coordinator will coordinate FM help desk activities and CAFM operations, ensuring service requests are accurately logged, assigned, monitored, escalated, and closed within agreed service levels.Key ResponsibilitiesManage daily FM Help Desk and CAFM activities.Receive, record, categorize, and assign service requests and...

Trades App is seeking a Help Desk & CAFM Coordinator to oversee service requests and work orders across a large scale maintenance and Facility Management project in Doha. You will ensure effective Help Desk operations and accurate CAFM usage, coordinating with customers, engineers, supervisors, and technicians to resolve issues promptly. The role requires...

Job SummaryThe Help Desk & CAFM System Coordinator will coordinate FM help desk activities and CAFM operations, ensuring service requests are accurately logged, assigned, monitored, escalated, and closed within agreed service levels. Job SummaryThe Help Desk & CAFM System Coordinator will coordinate FM help desk activities and CAFM operations, ensuring...

Tanqeeb is seeking an IT Support professional to join our Qatar operations in Doha. The role focuses on assisting end users, incident logging, and first-line troubleshooting across Microsoft 365, AD, Intune, and network basics. The ideal candidate has a IT/CS degree and 4 years in IT Help Desk or Desktop Support, fluent in Arabic and English, and strong...

IT Support / Help Desk / Desktop Support Engineer Full-time We are currently looking for IT Support / Help Desk / Desktop Support Engineer for our Qatar operations Required Qualifications Diploma or Bachelor\'s Degree in Information Technology, Computer Science, or related field. 4 years of experience in IT Help Desk, Service Desk, or Desktop Support...

Job Summary The Help Desk & CAFM System Coordinator will coordinate FM help desk activities and CAFM operations, ensuring service requests are accurately logged, assigned, monitored, escalated, and closed within agreed service levels. Key Responsibilities Manage daily FM Help Desk and CAFM activities. Receive, record, categorize, and assign service...

Tanqeeb is seeking an IT Support professional to join our Qatar operations in Doha. The role focuses on assisting end users, incident logging, and first-line troubleshooting across Microsoft 365, AD, Intune, and network basics. The ideal candidate has a IT/CS degree and 4 years in IT Help Desk or Desktop Support, fluent in Arabic and English, and strong...

Job DescriptionWe are currently looking for IT Support / Help Desk / Desktop Support Engineer for our Qatar operationsRequired Qualifications• Diploma or Bachelor's Degree in Information Technology, Computer Science, or related field.• 4 years of experience in IT Help Desk, Service Desk, or Desktop Support roles.• Experience supporting Microsoft 365...

Job Description: Help Desk Manager   As a Help desk manager should have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to motivate your team to achieve specific goals are essential skills to perform well in this position.   Responsibilities; ·         Manage the help desk...