help desk analyst

Job briefWe are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain...

Madre Integrated Engineering | Full time Respond to user requests by phone, email, chat, or ticketing system; log, prioritize, and track issues through resolution. Troubleshoot hardware, software, network, printer, email, and Microsoft 365 problems, providing remote or on-site support. Escalate complex or unresolved incidents to the appropriate technical...

Industry Technical Support / IT Help Desk Job Description We are currently looking for IT Support for our Qatar operations Required Qualifications Diploma or Bachelor's Degree in Information Technology, Computer Science, or related field. 4 years of experience in IT Help Desk, Service Desk, or Desktop Support roles. Experience supporting Microsoft 365...

Job Summary The Help Desk & CAFM Coordinator will coordinate service requests and work orders across a large-scale electromechanical maintenance and Facility Management project, ensuring effective Help Desk operations and accurate use of the CAFM system. Key Responsibilities Manage daily FM Help Desk operations. Receive, log, categorize, assign, and monitor...

Job Summary We are looking for an experienced IT Help Desk Officer to provide first-line technical support to end users, troubleshoot hardware and software issues, and ensure timely resolution of IT incidents and service requests. The ideal candidate should have strong communication skills, hands-on troubleshooting experience, and knowledge of IT service...

Job SummaryThe Help Desk & CAFM System Coordinator will coordinate FM help desk activities and CAFM operations, ensuring service requests are accurately logged, assigned, monitored, escalated, and closed within agreed service levels.Job SummaryThe Help Desk & CAFM System Coordinator will coordinate FM help desk activities and CAFM operations, ensuring...

Act as the first point of contact for end-users, receiving, logging, troubleshooting, and resolving IT service requests and incidents through phone, email, live chat, chatbot, and other approved channels.Key ResponsibilitiesRespond to user inquiries through phone, email, live chat, and chatbot. Log, prioritize, track, and update incidents and service...

Job briefWe are looking for a competentHelp desk technicianto provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...

Trades App is seeking a Help Desk & CAFM Coordinator to oversee service requests and work orders across a large scale maintenance and Facility Management project in Doha. You will ensure effective Help Desk operations and accurate CAFM usage, coordinating with customers, engineers, supervisors, and technicians to resolve issues promptly.The role requires a...

Agonme is seeking a Help desk technician to deliver fast, practical support for computer systems. You will answer basic technical queries and guide users to solutions, while maintaining a courteous, patient, customer-oriented approach. The role requires clear communication, strong technical grounding, and the ability to explain complex issues in simple terms...

IT Support / Help Desk / Desktop Support EngineerFull-timeWe are currently looking for IT Support / Help Desk / Desktop Support Engineer for our Qatar operationsRequired QualificationsDiploma or Bachelor\'s Degree in Information Technology, Computer Science, or related field.4 years of experience in IT Help Desk, Service Desk, or Desktop Support...

Five Rivers Analytics is looking for a Service Desk Administrator to work in Qatar, To join our team of outstanding professionals,Our Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in-person, by phone, using...

Madre Integrated Engineering | Full timeHandle complex and escalated incidents and service requests from Tier 1.Perform advanced troubleshooting, root-cause analysis, and identify workarounds or permanent solutions.Coordinate with internal IT teams, technical support teams, and vendors for high-impact issues.Validate escalated tickets and ensure accurate...

Madre Integrated Engineering | Full timeProvide first-line IT support for incidents and service requests.Log, prioritize, troubleshoot, resolve, and elevate tickets within SLA timelines.Support users with hardware, software, Microsoft 365, and basic network issues.Maintain clear ticket updates and communicate resolution status to users.Escalate complex...

We are seeking a Service Desk Analyst to support incident management and service desk operations within sports venues and event environments. The successful candidate will be responsible for ensuring smooth IT operations, timely incident resolution, and operational reliability during sporting events and day‑to‑day operations.ResponsibilitiesMonitor and...

VAM SYSTEMS is seeking a Senior Help Desk/Technical Support Engineer for its Qatar operations. The ideal candidate will have 4-6 years of customer technical support experience and technical certifications such as MCSA or CCNA. Responsibilities include providing technical assistance, managing help desk requests, and ensuring excellent customer service....

Vistas Global is seeking an experienced IT Help Desk Officer to provide first-line support to end users, troubleshoot hardware and software issues, and ensure timely incident resolution in a fast-paced environment in Doha, Qatar.You will handle requests via phone, email, and ticketing system, support Windows 10/11, Office 365, Active Directory/Entra ID, and...

Trades App in Doha, Qatar seeks a Help Desk & CAFM System Coordinator to oversee FM help desk activities and CAFM operations, ensuring requests are logged, assigned, monitored, and closed within SLAs. The ideal candidate will have a higher education degree, 2+ years in FM Help Desk or CAFM, CAFM software experience, and fluency in Arabic and English.Strong...

Confidential Company in Doha, Qatar, is seeking a Service Desk Analyst to enhance IT operations in sports venues. The candidate will manage incidents, support users, and ensure smooth IT communication during events.Qualifications include a Bachelor's in IT and 2-4 years in Service Desk or IT Support. Hands-on experience with platforms like ServiceNow is...

Employment is seeking an experienced IT Service Desk professional to be the first point of contact for end-users, handling requests via phone, email, live chat, and chatbot. You will log, prioritize, and track incidents in the ITSM system and provide remote diagnostics to resolve issues.The role requires a Bachelor's degree in IT and at least 5 years of...