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Job SummaryThe Help Desk & CAFM Coordinator will coordinate service requests and work orders across a large-scale electromechanical maintenance and Facility Management project, ensuring effective Help Desk operations and accurate use of the CAFM system.Key ResponsibilitiesManage daily FM Help Desk operations.Receive, log, categorize, assign, and monitor...

Job SummaryThe Help Desk & CAFM System Coordinator will coordinate FM help desk activities and CAFM operations, ensuring service requests are accurately logged, assigned, monitored, escalated, and closed within agreed service levels.Job SummaryThe Help Desk & CAFM System Coordinator will coordinate FM help desk activities and CAFM operations, ensuring...

Trades App in Doha, Qatar seeks a Help Desk & CAFM System Coordinator to oversee FM help desk activities and CAFM operations, ensuring requests are logged, assigned, monitored, and closed within SLAs. The ideal candidate will have a higher education degree, 2+ years in FM Help Desk or CAFM, CAFM software experience, and fluency in Arabic and English.Strong...

Company DescriptionVAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India. . We offers a comprehensive list of services in the field of IT infrastructure management, Cloud services, IT Consulting Services, Banking, Management Resources, Information Technology...

The successful candidate will be responsible to Administer the various ITC Systems and Applications Support activities.

Key Responsibilities - Log and track incidents and service requests. - Troubleshoot hardware, software, and network-related issues. - Escalate unresolved issues to the appropriate teams. - Follow up on tickets and ensure timely closure. - Assist users with system access, passwords, and basic IT support. - Maintain accurate records of support activities. -...

**Responsibilities**: - Organize resources so they are easy to locate - Resolve customer issues with company products - Answer other customer questions and offer them access to helpful resources - Direct questions to the right department when needed - Ensure customer satisfaction - Manage all desk administrative duties - Maintain accurate records of...

Job SummaryThe Help Desk Coordinator will coordinate service requests and work orders across a large-scale electromechanical maintenance and Facility Management project, ensuring effective Help Desk operations and accurate use of the CAFM system.Key ResponsibilitiesManage daily FM Help Desk operations.Receive, log, categorize, assign, and monitor...

Act as the first point of contact for end-users, receiving, logging, troubleshooting, and resolving IT service requests and incidents through phone, email, live chat, chatbot, and other approved channels.Key ResponsibilitiesRespond to user inquiries through phone, email, live chat, and chatbot.Log, prioritize, track, and update incidents and service requests...

**Key Responsibilities**: - Provide first-level IT support to users - Troubleshoot hardware, software, printer, and network issues - Maintain IT support tickets and office documentation. - Coordinate with senior IT staff for issue escalation - Ensure timely resolution of user complaints **Requirements**: - 2-4 years of IT support experience - Good...

Job SummaryThe Facilities Help Desk Coordinator will coordinate service requests and work orders across a large-scale electromechanical maintenance and Facility Management project, ensuring effective Help Desk operations and accurate use of the CAFM system.Key ResponsibilitiesManage daily FM Help Desk operations.Receive, log, categorize, assign, and...

We are looking for an **IT Help Desk Officer** to provide first-line technical support to bank employees and ensure timely resolution of IT incidents and service requests within agreed SLAs. Key Responsibilities - Provide L1/L2 support for **desktop, laptop, printer, Windows, Microsoft 365, email, VPN, and basic network issues** . - Troubleshoot...

ResponsibilitiesReceive assigned service tickets and coordinate technician dispatch.Track ticket acknowledgements and SLA timelines.Follow up on ageing and pending tickets.Maintain communication with TOC and affected departments during incidents.Support service reporting through the ITSM system.Coordinate access permissions and work permits for dispatched...

Job SummaryThe FM Help Desk Supervisor will coordinate service requests and work orders across a large-scale electromechanical maintenance and Facility Management project, ensuring effective Help Desk operations and accurate use of the CAFM system.Key ResponsibilitiesManage daily FM Help Desk operations.Receive, log, categorize, assign, and monitor...

Confidential in Doha is seeking a seasoned IT Service Desk analyst to be the first point of contact for end-users, handling requests across phone, email, live chat, and chatbot, and ensuring timely resolution.The role requires a minimum of 5 years in IT service desk, ITIL certification, experience with ITSM platforms, and the ability to work rotating 24x7...

Company DescriptionVAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India. . We offers a comprehensive list of services in the field of IT infrastructure management, Cloud services, IT Consulting Services, Banking, Management Resources, Information Technology...

**Job Title: IT Support Specialist / Help Desk Technician** **Key Responsibilities** **User Support** - Diagnose and resolve hardware, software, and network issues for desktops, laptops, printers, mobile devices, and peripherals **System Maintenance** - Set up new user accounts, permissions, and passwords following IT security policies - Perform routine...

VAM SYSTEMS is seeking a Senior Help Desk/Technical Support Engineer for its Qatar operations. The ideal candidate will have 4-6 years of customer technical support experience and technical certifications such as MCSA or CCNA. Responsibilities include providing technical assistance, managing help desk requests, and ensuring excellent customer service....

Company DescriptionVAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India. . We offers a comprehensive list of services in the field of IT infrastructure management, Cloud services, IT Consulting Services, Banking, Management Resources, Information Technology...

IIQAF in Doha is seeking a Front Office Receptionist to serve as the first point of contact for our organization. In this role, you will provide exceptional customer service, manage administrative tasks, and ensure smooth operations at the front desk in a healthcare setting.The ideal candidate will have proven experience in a similar role, strong...