helpdesk support engineer

Company DescriptionVAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.Job DescriptionVAM Systems is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.VAM Systems is currently looking...

An **IT Support / Helpdesk** role is responsible for helping users resolve technical issues with computers, software, networks, and other IT systems within an organization. Typically, this position is the first point of contact when employees experience technical problems. The goal is to keep systems running smoothly and minimize downtime. Key...

**Job Title: IT Support Specialist / Helpdesk Technician** Job Summary We are looking for a customer-focused **IT Support Specialist** to join our helpdesk team. You will be the first point of contact for technical issues, responsible for troubleshooting hardware, software, and network problems, ensuring mínimal downtime, and delivering excellent end-user...

The Team Lead – IT Helpdesk / On-Site Support will be responsible for supervising day-to-day IT support operations and ensuring timely resolution of user incidents and service requests. The role involves managing helpdesk and on-site support teams, monitoring ticket queues, handling escalations, maintaining shift coverage, and ensuring compliance with...

PPL Dynamics is seeking a capable HR Services Help Desk professional to manage day-to-day HR services support and resolve technical issues at first contact. You will route more complex problems to support engineers and monitor all requests through to resolution.The role requires a Bachelor's degree and 3-5 years of HR/helpdesk experience, with strong ITIL...

Charterhouse Partnership Careers is seeking a permanent Technician to join a leading investment company in Doha, Qatar. The role involves resolving desktop and infrastructure issues, setting up systems, and providing training to users. Candidates should have a certificate or diploma, at least 3 years of service support experience, and excellent English...

Able to use and support the services using the client ticketing system (BMC remedy) - Analyze the problems and open incidents to provide permanent or temporary solution where possible. - Escalate tickets to technicians in the field and /or other departments and follow up with them until they are complete. - Provide technical support activities for desktops,...

Nair Systems is currently looking IT Engineer for our Qatar operations with the following terms conditions Required Qualifications Skills Strong knowledge of Windows 10 and Windows 11 features architecture and key differences Handson experience with Windows deployment tools such as SCCM Good understanding of Active Directory Group Policy Intune...

**Role & Responsibilities of the position in brief**: The role is within the Digital Workspace & End User Services team - Role: IT Asset Life cycle Operation Engineer - Provide technical support for Windows 10 and Windows 11 environments, ensuring optimal performance and user satisfaction. - Install, configure, and maintain desktop hardware, software, and...

An **IT Support / Helpdesk Technician in Qatar** is responsible for providing technical assistance to employees or customers within an organization. The role is essential for keeping computer systems, networks, and software running smoothly in companies, schools, hospitals, government offices, and private businesses. Main Responsibilities - Provide...

Job Description We are currently looking for IT Helpdesk and Endpoint for our Qatar operations with the following terms & conditions. Required education and prior experience: Mandatory: B.Sc. in Computer Science, Information Technology or Similar field Mandatory: 2+ years’ experience working with Microsoft Client and server platforms as a helpdesk...

**JOB SUMMARY** About US Sidra Medicine a healthy population is essential to a strong, prosperous society, and throughout 2020, Sidra continued to provide uninterrupted comprehensive specialist healthcare services for children and young people; and exceptional maternity, gynecology, and reproductive medical services for women, previously unavailable in...

**Duties and Responsibilities**: - Overall responsibility of CVS IT Infrastructure including servers, local area network and CCTVs, ERPs etc. - Provide guidance, direction, training to other staff on the use and deployment of IT. - Implement IT system security in the organization to ensure safety of data and IT system. - Supervise WAN/LAN. - Manage and...

ResponsibilitiesGrabbing incident or service request tickets involving entry level & midrange level industry standard router and switches.IP and optics devices hardware and software issuesRouting and switching troubleshootingIncident ticket analysis, remote support & resolutionMethods of procedure creationCommunicating with clients through email, Webex &...

**Mannai Technologies - IT Support Engineer** **Mannai Corporation (ICT Division - Mannai Technologies)** is a leading IT solutions provider supporting government, enterprise, and corporate clients with managed technology services across Qatar. We are looking for a skilled and customer-focused **IT Support Engineer** to provide technical support and ensure...

Support implementation, service delivery, and systems operations for SAP and Microsoft applications. Bachelor’s in IT/CS; 2–4 years in app support; knowledge of SAP and Microsoft systems operations. ITIL Foundation, Microsoft Certified: Fundamentals (e.g., MS-900).

We are looking for a dedicated and highly skilled Software Support Engineer to join our team. The ideal candidate will be responsible for providing technical support, troubleshooting software-related issues, and ensuring smooth functioning of business applications. This role requires strong analytical skills, hands-on experience with distributed systems,...

DescriptionWe are looking to recruit Support & Implementation Engineers who will provide high-level onsite and remote IT technical liaison. The Support & Implementation Engineer will be responsible for enterprise solutions implementations and support services for incidents or issues. The position will require close collaboration with other technical support...

Receive and response to calls and emails on IVE (In Vehicle Equipments) incidents Incident recording (including RFCs),Search for work around &Update the customer and IT group on progress Perform communication activities for other ITIL processes Managing FAQ,Recording incidents,Incident classification,Incident prioritisation,Incident escalation,Resolving...

The On-Site IT Support Engineer will be responsible for providing hands-on technical support to users at the assigned location. The role includes troubleshooting hardware, software, network, and peripheral issues; installing and configuring devices; performing system imaging and upgrades; and ensuring IT equipment remains operational and properly...