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Arab Solutions in Qatar is seeking a Service Delivery Specialist to lead IT support service delivery for business users onsite. The role emphasizes SLA/KPI governance, service desk supervision, and ongoing service improvements in a 1-year engagement.The candidate should have 8–10 years of experience, ITIL Foundation, and proven ability to manage...

Job Role: Service Delivery Specialist Experience: 8-10 years Location: Qatar (Onsite) Duration: 1 year Key Responsibilities: Service Delivery Management: Lead and manage the delivery of IT support services to business users. Ensure service quality, user satisfaction, and operational efficiency. Develop and implement service improvement initiatives. SLA...

Madre Integrated Engineering | Full timeResponsible for overall accountability for the contract, including service delivery, SLA and KPI performance, resourcing, commercial performance, governance, major-incident escalation, OEM management, risk management, and transition activities. Acts as the primary interface between the service provider and...

JOB DESCRIPTION The Service Desk & IT Support Delivery Unit (SDU) Leader is accountable for the end-to-end delivery, operational performance, and commercial health of the Managed Service Desk Delivery Unit within the IT Managed Services Business Unit. The role owns three interlocked service lines—IT Support (onsite/remote end-user services), Service Desk...

Industry Information Technology and Services Job Description Position Title: ITSM Administrator (ManageEngine) Location: Doha, Qatar Experience: 6 7 Years Employment Type: Full-Time Job Summary We are seeking a skilled ITSM Administrator with hands-on experience in ManageEngine ITSM solutions, primarily ServiceDesk Plus. The role is responsible for...

Madre Integrated Engineering | Full timeResponsible for managing day-to-day service operations, shift-based delivery, SLA and KPI performance, reporting, rostering, the shared 24x7 operations pool, incident management, problem management, change coordination, and continuous improvement.RequirementsBachelor's Degree or Diploma in IT, Engineering, or related...

Role OverviewExperience Required5 8 yearsCore FocusEnterprise applications network infrastructure and general IT operationsKey ResponsibilitiesIT Infrastructure NetworksSupport monitor and maintain servers network systems and application performanceApp Support Provide operational support for Oracle applications and Google Workspace GCPMaintenance Upgrades...

VAM Systems in Qatar seeks an Enterprise Infrastructure Architect to lead the design and governance of the IT infrastructure, aligning initiatives with the bank''s strategy and delivering scalable, reliable solutions.The role requires leadership, strong communication in English and Arabic, and a proven track record in architecture design, security, and...

ECCO Gulf Majorel Qatar is seeking an experienced IT Support Specialist to perform routine maintenance, respond to incidents, and drive problem management for Vision-Box deployments and related systems in Qatar. The role requires strong OS/network/SQL basics, ITIL awareness, and excellent on-site customer service delivery.You will document issues, publish...

DXC Technology in Doha seeks an IT leader to oversee critical IT functions, services, and initiatives ensuring delivery aligns with organizational objectives. You will guide governance, budgets, and vendor partnerships while driving service improvements and risk mitigation.The role requires 12+ years in IT with 7+ years in management, and certifications such...

Position OverviewWe seek an experienced IT Service and Asset Management (ITSM/ITAM) Solutions Consultant to lead the design, implementation, and optimisation of ITSM and ITAM solutions. In this role you will leverage your expertise in platforms such as Ivanti Service Manager to architect comprehensive solutions that streamline IT operations and enhance...

PPL Dynamics is seeking a capable HR Services Help Desk professional to manage day-to-day HR services support and resolve technical issues at first contact. You will route more complex problems to support engineers and monitor all requests through to resolution.The role requires a Bachelor's degree and 3-5 years of HR/helpdesk experience, with strong ITIL...

Educational Qualification Bachelors degree in Engineering / Computer Science or related fieldsITIL 3 foundation certificationITIL 3 Practitioner certification ITIL 3 Intermediate certificationsITIL 4 foundation certification Required Professional Qualifications/Skills 10 years of experience with Capacity managementAbility to use ITSM tools BMC-Remedy and...

BAE Systems Strategic Aerospace Services WLL, a limited liability company, seeks an ICT Governance Change Management Specialist in Doha, Qatar to lead the technology change lifecycle and govern processes that minimize risk while maximizing value. You will develop and enforce change policies and coordinate CAB meetings with stakeholders.The role requires...

Job Description – Service Desk Analyst (SDA) Role: Service Desk Analyst Responsibilities Provide first-level IT support to users via phone, email, or chat. Log, track, and resolve IT incidents and service requests. Troubleshoot hardware, software, and network issues. Escalate complex issues to the appropriate support team. Follow ITIL processes for...

Gender in Doha, Qatar is seeking an ITSM Administrator with hands-on experience in ManageEngine ServiceDesk Plus to manage and optimize ITSM operations. The role focuses on administration, configuration, and escalation handling aligned with ITIL best practices.The ideal candidate will implement service catalogs, SLAs, and workflows, provide L2 support, and...

Madre Integrated Engineering is seeking a senior manager to run day-to-day IT service delivery in a 24x7 environment. The role focuses on SLA performance, shift-based delivery, reporting, and continuous improvement in a fast-paced setting.You will lead incident, problem, and change coordination with a strong emphasis on workforce rostering and customer...

Industry Information Technology and Services Location: Doha, Qatar Employment Type: Full-Time Job Summary The Network Engineer manages UNIX, Novell, VMS, Windows or similar computer networks. Performs a variety of maintenance, evaluation, installation, and training tasks to enable users to maximize productivity. Assists in planning and development of network...

People Dynamics is seeking an experienced IT Infrastructure and Applications Support professional to manage networks, servers, and Oracle applications. The role covers monitoring, upgrades, and incident resolution within ITIL-aligned processes.The candidate should have 5–8 years in IT infrastructure or network support, with Oracle EBS/DB experience and...

Mannai Corporation is seeking an experienced NOC Lead in Doha, Qatar to manage 24x7 Network Operations Center activities. Responsibilities include overseeing NOC operations, leading the team to ensure compliance with service agreements, and developing operational workflows. Candidates should have a Bachelor’s degree in a relevant field and at least 10...