عمليات بحث ذات صلة

QNB Group in Doha is seeking an experienced IT Service Management professional to oversee the ITSM program within the Group Information Technology Division. The role ensures compliance with ITSM rules, policies and procedures, and that organizational behavior meets the bank's Standards of Conduct.The candidate will manage policy development, governance...

Experience in Doha, Qatar seeks a senior Change Management professional to lead the governance of the technology change lifecycle and align changes with business objectives.The role requires a Bachelor's in IT/CS, a minimum of 5 years in ICT/change management, strong ITSM/Change Mgmt knowledge, governance experience, and fluency in Arabic and English....

Experience in Doha, Qatar is seeking a Service Delivery Specialist with 8-10 years of ITSM experience. You will lead the delivery of IT support services to business users, ensuring SLAs are met and service improvements are driven across the department.The role requires ITIL Foundation certification, strong stakeholder and vendor management capabilities, and...

Madre Integrated Engineering | Full timeResponsible for overall accountability for the contract, including service delivery, SLA and KPI performance, resourcing, commercial performance, governance, major-incident escalation, OEM management, risk management, and transition activities. Acts as the primary interface between the service provider and...

JOB DESCRIPTION The Service Desk & IT Support Delivery Unit (SDU) Leader is accountable for the end-to-end delivery, operational performance, and commercial health of the Managed Service Desk Delivery Unit within the IT Managed Services Business Unit. The role owns three interlocked service lines — IT Support (onsite/remote end-user services), Service Desk...

Madre Integrated Engineering | Full timeManage the complete IT change-management process.Receive, record and categorize Requests for Change.Conduct change impact and risk assessments using CMDB information.Determine the appropriate level of technical and management scrutiny.Chair weekly Change Advisory Board meetings.Convene Emergency CAB meetings when...

Madre Integrated Engineering is seeking a Senior Network Engineer to provide advanced diagnostics across system, application, and infrastructure levels in a fast-paced environment.The role requires 7+ years of senior network engineering experience with Aruba or Cisco certifications and ITIL Foundation. You will lead troubleshooting, firmware strategy, and...

Vodafone Ukraine requires an engineer to support enterprise fixed and managed services, handling complaints and tracking progress 24x7. You will log interactions, diagnose root causes, and coordinate field activities with sub-contractors and vendors.The role emphasizes SLA adherence, health checks, and clear customer communication. Engineering degree in...

Madre Integrated Engineering in Qatar is seeking a full‑time network engineer to perform advanced diagnostics at system, application, and infrastructure levels. You will conduct root‑cause analysis for major incidents and own permanent fixes, while coordinating upgrades and maintenance.The role requires Aruba (ACMA/ACSA) or Cisco (CCNA) credentials and...

Industry Information Technology and ServicesJob Role: Service Delivery SpecialistExperience: 8-10 yearsLocation: Qatar (Onsite)Duration: 1 yearKey ResponsibilitiesService Delivery Management: Lead and manage the delivery of IT support services to business users. Ensure service quality, user satisfaction, and operational efficiency. Develop and implement...

Vodafone Doha is seeking an experienced technical support professional to close enterprise fixed and managed service complaints within SLA. You will log interactions in the CRM, analyze root causes, and coordinate with field teams and vendors to resolve issues.Responsibilities include 24x7 support, 1st level troubleshooting, scheduling field visits, and...

DXC Technology is seeking an experienced IT Support Analyst in Qatar to provide day-to-day technical support for users, applications, devices and IT services. You will troubleshoot incidents, manage service requests, and ensure smooth IT operations.The role requires 3+ years in IT support and relevant certifications such as ITIL, CompTIA A+, or Microsoft....

Vodafone Doha seeks an experienced Enterprise Fixed Operations specialist to support and close technical complaints within agreed SLAs. You will track, investigate, and resolve issues for enterprise customers while keeping them informed of progress.You will log every interaction in CRM, work with vendor field teams, perform health checks, and ensure...

Madre Integrated Engineering is seeking an IT Support Specialist to manage customer inquiries, resolve incidents, and perform first-line remediation. The role requires ITIL knowledge, effective communication, and experience with ticketing systems such as ServiceNow, Maximo, or Remedy. Multilingual skills, especially English, are advantageous.The position is...

Madre Integrated Engineering in Doha, Qatar seeks a senior Network and Infrastructure lead to oversee L2/L3 operations, NOC activities, and OEM relations. You will mentor a technical team, own Level-3 support, and drive preventive maintenance and incident resolution in a large enterprise or airport setting.Requirements include a Bachelor’s or Diploma in...

Madre Integrated Engineering seeks a senior specialist to lead quality and service-management programs in an IT environment. You will oversee ISO certification activities, audits, and continual service improvements while ensuring CMDB accuracy and robust incident handling.A strong auditing background and ITIL expertise are essential to succeed in this role....

Madre Integrated Engineering is seeking a quality/service-management support professional in Qatar to conduct audits, verify data against ITSM systems, and track corrective actions. You will help maintain the known-error database and ensure audit trails meet regulatory and security requirements.Candidates should have a degree in Engineering or IT, ISO/IEC...

DXC Technology in Doha seeks an IT leader to oversee critical IT functions, services, and initiatives ensuring delivery aligns with organizational objectives. You will guide governance, budgets, and vendor partnerships while driving service improvements and risk mitigation.The role requires 12+ years in IT with 7+ years in management, and certifications such...

ECCO Gulf Majorel Qatar is seeking an experienced IT Support Specialist to perform routine maintenance, respond to incidents, and drive problem management for Vision-Box deployments and related systems in Qatar. The role requires strong OS/network/SQL basics, ITIL awareness, and excellent on-site customer service delivery.You will document issues, publish...

PPL Dynamics is seeking a capable HR Services Help Desk professional to manage day-to-day HR services support and resolve technical issues at first contact. You will route more complex problems to support engineers and monitor all requests through to resolution.The role requires a Bachelor's degree and 3-5 years of HR/helpdesk experience, with strong ITIL...