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Customer Experience Specialist — Lost & Bad Orders3-5Full-TimeWelcome to Your Next Adventure!We are looking for a Customer Experience Specialist to own and solve two specific problems that directly cost Snoonu orders and revenue:Lost orders — customers who browse, add items to their cart, and never complete checkout, whether due to app friction, bugs, UX...

By Snoonu is Snoonu's own marketplace store, with electronics at its core alongside home & lifestyle, fashion, baby care, sports, and more. As we scale, the post-sale experience - returns, warranty claims, repairs, and vendor coordination - is becoming just as important as the sale itself. We are looking for a Vendor Support Associate to own the post-sale...

By Snoonu is Snoonu's own marketplace store, with electronics at its core alongside home & lifestyle, fashion, baby care, sports, and more. As we scale, the post-sale experience - returns, warranty claims, repairs, and vendor coordination - is becoming just as important as the sale itself. We are looking for a Vendor Support Associate to own the post-sale...

Welcome to Your Next Adventure! Snoonu is expanding its portfolio of real-time mobility and on-demand services, requiring strong operational foundations to ensure reliability, efficiency and customer trust. The Operations Manager will be responsible for translating business requirements into effective operating processes across dispatch, routing,...

Welcome to Your Next Adventure!Own the end-to-end view of rider experience and customer-facing service quality across Snoonu. Monitor reliability and customer issues, coordinate critical escalations, set service standards with functional teams, and ensure recurring problems lead to lasting improvements. Serve as the bridge between Operations, CCC, CX,...

Welcome to Your Next Adventure!We are looking for a Microsoft Dynamics 365 Finance & Operations Developer to design, develop, customize, integrate, and support ERP solutions across Finance, Supply Chain, Inventory, Warehouse Management, Procurement, Order Management, Marketplace Operations, and related business systems.What You’ll Get Your Hands OnDesign,...

Take part in project technical backlog planning and development Work using scrum-like process, quickly evolving with all team members feedback Use english in your every day communications Make and feel your value for product development About our project and team Current app version development started in Q3 ‘21 from scratch with modern tech stack Min...

Own the end-to-end view of rider experience and customer-facing service quality across Snoonu. Monitor reliability and customer issues, coordinate critical escalations, set service standards with functional teams, and ensure recurring problems lead to lasting improvements. Serve as the bridge between Operations, CCC, CX, Product, Engineering, and other...

Full-TimeWelcome to Your Next Adventure!Snoonu is looking for a Revenue Protection & Fraud Prevention Specialist to safeguard the business against financial fraud and revenue leakage across our markets. You will investigate suspicious activity flagged by our banking partners, monitor for abuse of app functionality (promotions, refunds, cancellations, wallet,...