software helpdesk

Job Title: Helpdesk Team LeadDepartment: Information TechnologyLocation: Doha, QatarEmployment Type: Full-timeJob Summary:The Helpdesk Team Lead will supervise the daily operations of the IT Helpdesk, ensuring the delivery of high-quality technical support services across Qatar. This role is responsible for leading the helpdesk team, managing support...

The Helpdesk Agent (Call Center Agent) will serve as the first point of contact for users requiring IT support through phone, email, live chat, and ticketing channels. The role involves diagnosing and resolving technical issues, logging incidents and service requests accurately, providing remote troubleshooting support, and escalating unresolved problems to...

DescriptionIT Technical Support will act a first line of support, also will play key role in monitoring the effectiveness of IT support activities, and in assessing the need for additional IT support resources based on incident type, criticality, resolution time, etc. the IT support personnel will provide immediate IT support services to end users through...

The On-Site IT Support Engineer will be responsible for providing hands-on technical support to users at the assigned location. The role includes troubleshooting hardware, software, network, and peripheral issues; installing and configuring devices; performing system imaging and upgrades; and ensuring IT equipment remains operational and properly...

We’re hiring at our location in IT Support Specialist (L1) We are looking for a skilled IT Support Specialist (L1) to join our IT support team and ensure smooth day-to-day IT operations and user support.Key Responsibilities·    Respond to and resolve L1 IT incidents (hardware, software, basic network, account access)·    Log all tickets in the IT...

Overview University of Doha for Science and Technology (UDST) was officially established by the Emiri Decision No13 of 2022, and it is the first national university specializing in academic applied, technical, and professional education in the State of Qatar. UDST has over 70 bachelor's and master's degree programs, diplomas, and certificates....

Company DescriptionVAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India. . We offers a comprehensive list of services in the field of IT infrastructure management, Cloud services, IT Consulting Services, Banking, Management Resources, Information Technology...

Company DescriptionVAM SYSTEMS is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India. . We offers a comprehensive list of services in the field of IT infrastructure management, Cloud services, IT Consulting Services, Banking, Management Resources, Information Technology...

Helpdesk / Desktop Support Engineer Job Summary Provide desktop support, troubleshoot end-user issues, maintain workstations, and deliver hardware and software support while ensuring timely incident resolution. Key Responsibilities • Desktop support for end users. • Troubleshoot hardware, software, printer, and basic network issues. • Install,...

Helpdesk / Desktop Support Engineer Job Summary Provide desktop support, troubleshoot end-user issues, maintain workstations, and deliver hardware and software support while ensuring timely incident resolution. Key Responsibilities • Desktop support for end users. • Troubleshoot hardware, software, printer, and basic network issues. •...

Job Summary The IT Support Specialist is responsible for providing frontline technical support to end users and ensuring the smooth operation of IT systems, devices, and support services. The role includes troubleshooting hardware and software issues, managing user accounts and access, supporting network connectivity, and maintaining accurate IT asset...

IT Administrator **Location:** Doha, Qatar **Employment Type:** Full-Time We are looking for a skilled and proactive **IT Administrator** to manage and support the organization's IT infrastructure, ensuring the availability, security, and performance of systems, networks, and end-user devices. The ideal candidate will have hands-on experience in IT...

At **Matnis**, we believe that behind every smooth operation is an incredible tech foundation. We are a dynamic, forward-thinking team dedicated to excellence, and we know that we can only move as fast as our technology allows. As we continue to grow our presence in Doha, we are looking for a brilliant **IT Support Specialist** who can bridge the gap between...

At **IAS Darbar**, we believe that seamless technology is the backbone of a thriving business. As we continue to grow and innovate in Doha, we are looking for a tech-savvy, problem-solving wizard to join our team. If you are passionate about IT, love helping people navigate technical challenges, and thrive in a fast-paced environment, you’ll fit right...

At **Tietarsolidos**, we know that robust infrastructure is the foundation of any great achievement. We are a forward-thinking company dedicated to maintaining solid, reliable, and high-performing systems across our operations. As we continue to grow and expand our presence in Doha, we are looking for a proactive, highly technical, and energetic **IT...

**Job Overview** An IT Support Specialist serves as the first point of contact for employees or clients experiencing technical issues. This role involves troubleshooting hardware, software, and network problems, while maintaining a strong focus on customer service and clear communication . The specialist is responsible for resolving issues efficiently to...

**Job Title:** IT Support Specialist **Reports To:** IT Manager / Director of Technology **Employment Type:** Full-Time / Exempt **Job Summary:** We are looking for a detail-oriented and customer-focused IT Support Specialist to join our technology team. In this role, you will be the first point of contact for internal employees experiencing technical...

**About the Role:** Bilad Al Mahar Services WLL is looking for a reliable and service-focused **IT Helpdesk Coordinator** to join our team in Umm Salal, Qatar. This role is ideal for someone who can coordinate helpdesk requests, support users with basic technical issues, track IT tickets, and help ensure smooth day-to-day technology support for staff and...

Helpdesk Technical Support Bilingual (Arabic / English) Doha, Qatar Description In this role, you will provide technical assistance, support, Maintenance to related of the computer system, software and hardware, environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT...

**About the Role:** Ayesha Technologies WLL is looking for a reliable and service-focused **Helpdesk Support Coordinator** to join our team in Umm Salal, Qatar. This role is ideal for someone who can support daily helpdesk operations, respond to user requests, coordinate technical support tickets, and help ensure smooth service delivery for clients and...