technical support specialist

We’re hiring at our location in Doha Technical Support Specialist • Routine system maintenance tasks, applying software fixes/updates and other preventive maintenance tasks to ensure system is working according to the availability requirements; • Respond to incidents and perform break/fix activities when errors and faults occur in order to restore...

Technical Support & TroubleshootingProvide on-site and remote technical support for Windows and Apple devices, including desktops, workstations, laptops, iMacs, and MacBooks.Troubleshoot and resolve common hardware and software issues in accordance with approved procedures.Provide remote desktop support using approved tools to minimize downtime.Support...

Technical Support Specialist – Tier 2Key ResponsibilitiesResolve complex technical issues and escalations across end-user IT environments.Perform root-cause analysis for recurring, critical, and high-impact incidents.Lead technical remediation during major incidents and service disruptions.Coordinate with vendors for advanced diagnostics, repairs,...

Technical Support Specialist – Tier 1Key ResponsibilitiesProvide onsite and remote technical support for Windows and Apple desktops, laptops, workstations, iMacs, and MacBooks.Diagnose and resolve routine hardware, software, operating system, and connectivity issues.Support printers, scanners, IP telephones, accessories, and other IT peripherals.Log,...

AV User Support, Incident & Event Support • Act as the first point of contact for AV-related incidents, service requests, and operational support, with clear, courteous, and professional communication before, during, and after AV usage.• Log, categorize, prioritize, and update all AV incidents and service requests in the approved ticketing system with...

ECCO Gulf Majorel Qatar is seeking an experienced IT Support Specialist to perform routine maintenance, respond to incidents, and drive problem management for Vision-Box deployments and related systems in Qatar. The role requires strong OS/network/SQL basics, ITIL awareness, and excellent on-site customer service delivery.You will document issues, publish...

Department: NUQ Production & Digital Media Salary/Grade: ITS/75 Northwestern University in Qatar (NUQ) Production and Digital Media Services Department requires a Production & Broadcast Technical Support Specialist, working under limited supervision, to be responsible for the installation, operation, repair, and maintenance of complex media systems,...

Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity. We defend some of the world’s largest organizations and critical infrastructure in more than 68 countries and we’re just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures...

Job Description: In this role you will be part of corporate support team working in shifts providing first level and second level service support related to IT Systems. You will be responsible for end user equipment installation, maintenance, pro-active monitoring, troubleshooting on all systems and support of various functions related to IT systems...

The successful candidate will be responsible to perform, maintain and develop TC applications to support the requirements of the business needs.

Job Summary The IT Support Specialist is responsible for providing frontline technical support to end users and ensuring the smooth operation of IT systems, devices, and support services. The role includes troubleshooting hardware and software issues, managing user accounts and access, supporting network connectivity, and maintaining accurate IT asset...

IT Support Specialist Location: Qatar Job Summary We are looking for an experienced IT Support Specialist to provide advanced technical support for IT systems, applications, end-user services, and technology environments. The role involves troubleshooting complex issues, resolving escalated incidents, supporting system deployments, and ensuring the smooth...

Job Summary The IT Support Specialist is responsible for providing frontline technical support to end users and ensuring the smooth operation of IT systems, devices, and support services. The role includes troubleshooting hardware and software issues, managing user accounts and access, supporting network connectivity, and maintaining accurate IT asset...

Overview University of Doha for Science and Technology (UDST) was officially established by the Emiri Decision No13 of 2022, and it is the first national university specializing in academic applied, technical, and professional education in the State of Qatar. UDST has over 70 bachelor's and master's degree programs, diplomas, and certificates. The university...

Welcome to Your Next Adventure! We are looking for an IT Executive to join Snoonu's IT Operations team, providing dependable Tier 1-2 technical support to employees while contributing to network design, asset management, and workplace technology projects. What You’ll Get Your Hands On Provide Tier 1-2 technical support to employees via phone, portal, and...

ResponsibilitiesInstalling and configuring computer hardware, operating systems and applications;Regularly monitoring and maintaining computer systems and networks, and alerting the IT manager if any issues need to be looked into and resolved.Talking staff/colleagues through a series of actions either face to face or over the telephone to help set up systems...

Description Key accountabilities and decision ownership:  Provide support to close enterprise fixed and managed service complaints in agreed SLA’s. Track and review technical complaints per customer segment with technical complaints manager.  And ensure enterprise customer is always kept informed on technical complaint status.Log every customer...

Key Responsibilities: Develop and maintain enterprise architecture frameworks, standards, and roadmaps. Provide technical design support across business, data, application, and technology domains. Align IT strategy with business objectives by ensuring architecture compliance and integration. Conduct assessments of current IT systems and propose...

• Manage and govern Service Desk & Technical Support services• Monitor SLA performance and service quality• Handle escalations and operational risks• Prepare monthly and ad-hoc reports• Drive continuous improvement and process optimization• Coordinate with stakeholders, vendors and internal teams• Manage service reviews, audits and improvement...