عمليات بحث ذات صلة

This Full time on site position offers great opportunities for career growth. Design and implement end-to-end operational workflows covering order fulfilment, delivery, returns, exchanges, and dispute resolution. Ensure to Define and govern SOPs and SLAs across the full order lifecycle, from pickup to refund or replacement. Identify, onboard, and manage...

Penta Consulting in Qatar is seeking a Senior Software Engineer / SME with deep Oracle DBX, DevOps, Security, and Automation expertise to join a Vodafone transformation programme.You will design, build, and harden hybrid cloud and on‑prem environments, embed security into CI/CD, and ensure high availability across infrastructure and databases. This role...

Vodafone Qatar is seeking a senior product leader to drive the end-to-end product roadmap across devices, VAS, and services in the Middle East region.You will collaborate with marketing, sales, and technology teams to launch innovative, scalable offerings on time and within budget, while owning the VAS P&L and delivering revenue growth through strategic...

Coordinate with key internal as required preparing communication drafts inside and outside the company. Reviews the accuracy and alignment of legal documentation with Vodafone Qatar standards, polices aligned with local law.Review the legal documentations and provide legal research required for legal adviceand support to both the business and the department...

Vodafone Qatar is seeking an experienced professional to lead voice interconnect, manage related costs and billing, and drive performance across cross-functional teams in a dynamic telecom environment.The role requires deep knowledge of voice interconnects, negotiation with international carriers, and collaboration with finance and technology to ensure...

Vodafone Qatar seeks an Internal Audit Specialist to conduct audits, assess business risks, and ensure compliance with internal policies. The role requires a Qatari National with a Bachelor’s degree in Commerce/Finance and 2-5 years of internal audit experience. Responsibilities include managing the audit plan, reporting to management, and minimizing...

Vodafone seeks a seasoned Operations Leader to design and govern end-to-end order fulfilment workflows, from pickup to refund or replacement, and manage courier/3PL partnerships. You will drive ROI, cost-per-order reduction, and SLA automation across finance, legal, and tech teams.Applicants should have a Bachelor’s in operations management or related...

Vodafone Doha is seeking a Product Owner to drive enterprise portals, web journeys and chatbots across business onboarding, account and service management with a focus on customer value and self-service. You will translate requirements into user stories, lead backlog refinement, and coordinate testing and release readiness in close collaboration with...

Vodafone in Doha seeks an experienced telecom fixed operations specialist to support enterprise complaints, monitor SLAs, and keep customers informed. You will log interactions in CRM, perform root-cause analysis, coordinate with the technical complaints manager, and ensure SOPs are followed by field teams and subcontractors. Requirements: engineering degree...

Vodafone Qatar is seeking a Client Relationship Manager to build and maintain high-value relationships with premium clients. You will respond to inquiries in person, by phone, or online and provide comprehensive product and service information.You will work with cross-functional teams to resolve issues, monitor satisfaction against SLAs, and identify...

At Penta Consulting, we understand that technology is only as powerful as the people behind it. As a leading provider of Technology resource Solutions, our mission is to empower businesses with the right talent and expertise to drive their digital transformation. With over 28 years of experience, we have built a strong reputation for delivering high-quality...

Key accountabilities and decision ownership:Customer Focus:Build and maintain very high standards of business relationships with premium clients and key personnel managing the premium customer accounts. React swiftly to customer concerns and working cross functionally to resolve them.Handle customer enquiries, answering queries in person, over the phone, or...

Lead the development, prioritization, and execution of the approved CBU product roadmap across mobile, broadband, and converged services.Collaborate with commercial units (marketing, sales, customer experience) and technology teams to launch innovative and scalable products on time and within budget.Monitor market trends, customer insights, and competitor...

Description Manage and accountable for delivering assigned programs/projects with a focus on meeting the cost, quality, and customer satisfaction requirements within defined timelines. Responsible for all aspects of the projects, including managing the scope, allocating appropriate time and resources, identifying, and mitigating risks, addressing issues...

Tanqeeb seeks an experienced IT Transformation Project Manager to lead complex, customer-facing programs in the telecom space. You will oversee scope, schedule, budget, and risk while ensuring governance, stakeholder alignment, and vendor collaboration to maximize value.Required are 10–15 years of IT transformation experience and PMP/Prince2 certification....

Own product roadmaps and backlogs; prioritize features, enhancements and defects based on customer value, business impact, effort and dependencies. Lead Enterprise Portal journeys for business onboarding, account and service management, billing, payments and support, partnering with Enterprise Business to increase adoption and self-service. Own Web journeys...

Manage the termination cost, Voice P&L (revenue. Cost. Margin). Maintain and monitor voice quality KPIs in coordination with technology.Coordination with MA&RA to ensure accurate reconciliation and billing in addition to handling disputes. And Coordinate with international carriers.Negotiation of corridor deals with operators from APAC & ME...

Job Description Provide support to close enterprise fixed and managed service complaints in agreed SLA’s. Track and review technical complaints per customer segment with technical complaints manager. And ensure enterprise customer is always kept informed on technical complaint status. Log every customer interaction and field activity in CRM tool....

DescriptionKey accountabilities and decision ownership:  Provide support to close enterprise fixed and managed service complaints in agreed SLA’s. Track and review technical complaints per customer segment with technical complaints manager.  And ensure enterprise customer is always kept informed on technical complaint status.Log every customer...

DescriptionOwn the end-to-end P&L for the Home segment (Fiber and 5G Home Internet) revenue, costs, EBITDA, and customer KPIs.Define and execute short-, medium-, and long-term strategies to grow the Home business in alignment with corporate objectives.Identify and capitalize on new market opportunities, customer segments, and partnership models.Develop and...