Front Desk Representative

Found in: beBee S QA - 4 weeks ago


Qatar Kozma & Kozma Salon Full time

Bachelor of Hotel Management(Hotel Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Purpose:
The purpose of this role is to provide Outstanding Customer Service to clients, welcoming them, checking them in and dealing with any complaint or issue, answering their questions about products and services and making sure they have a great experience. Assist with salon operation, provide reservations, and sell retail and addons.
Responsibilities:

Provide Outstanding Customer Service to clients.

Check in clients and welcome them.

Sell Retail and Addons

Provide reservations

Process POS transactions

Assist with salon operations such as resolving client complaints, stock management and other day to day salon activities.
Requirements
Required Role Competencies

Strong English Speaking and writing skills

Customer service experience

Sales experience

Sales driven

Ability to deal with client complaints

Confident

Fast learner, ability to understand and memorise lots of information within a timely manner

Ability to work under pressure or occasional stressful circumstances
Benefits
Pay Package:

Salary: Competitive Salary

Competitive monthly salary

+ Booking commission

+ Retail commission

Generous annual leave

Free medical provided

Free Salon Services

Company Industry
  • Fitness
  • Gym
  • Salon
  • Spa
Department / Functional Area
  • Cashier
  • Teller
Keywords
  • Front Desk Representative

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