Revenue – Reservations Agent
Found in: beBee S QA - 1 month ago
- Process and confirm guest room reservations made by clients on the phone, letter or fax
- Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations
- Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.
- Show complete product knowledge, understand rate structure and apply rate management
- Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor
- Promote and maintain good public relations and endeavors to maximize business
- Maintain an accurate room status at all times
- Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails
- Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified
- Understanding the job
- Teamwork
- Taking Responsibility
- Recognising Differences
- Adaptability
- Customer Focus
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Reservations agent
4 days ago
Doha, Qatar the ritz-carlton qatar Full timeProcess all reservation requests, changes,and cancellations received by phone, fax, or mail. Identify guestreservation needs and determine appropriate room type. Verifyavailability of room type and rate. Explain guarantee, specialrate, and cancellation policies to callers. Accommodate anddocument special requests. Answer questions about...
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Reservation Agent
2 weeks ago
Doha, Qatar Westin Hotels & Resorts Full timeProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type.Verify availability of room type and rate.Explain guarantee, special rate, and cancellation policies to callers.Accommodate and document special requests.Answer questions about property...
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Reservation Agent
4 days ago
Doha, Qatar Westin Hotels & Resorts Full timeProcess all reservation requests, changes,and cancellations received by phone, fax, or mail. Identify guestreservation needs and determine appropriate roomtype.Verify availability of room type andrate.Explain guarantee, special rate, andcancellation policies to callers.Accommodate anddocument special requests.Answer questions aboutproperty...
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Reservations Agent
2 weeks ago
Doha, Qatar Hilton Full timeWhat will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest...
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Cluster Reservations Agent
2 weeks ago
Doha, Qatar The Ritz-Carlton Full timeProcess all reservation requests, changes, and cancellations received by phone, fax, or mail.Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.Explain guarantee, special rate, and cancellation policies to callers.Accommodate and document special requests. Answer questions about property...
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Reservations Agent
2 weeks ago
Doha, Qatar Anantara Hotels, Resorts and Spas Full timeAs Reservations Agent you will directly support the Reservations Supervisor in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue...
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Reservations Agent
4 days ago
Doha, Qatar Hilton Full timeWhat will I bedoing?As a Reservation Agent,you will serve as the first line of inquiry for room reservationswithin the hotel. A Reservation Agent is responsible for offeringexcellent customer service, options, and other solutions to meetGuest and customer needs. Specifically, a Reservations Agent willperform the following tasks to the highest...
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Reservations Agent
2 weeks ago
Doha, Qatar Hilton Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
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Reservations Agent
1 week ago
Doha, Qatar Hilton Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
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Reservations Agent
Found in: beBee S QA - 3 weeks ago
Doha, Qatar Azizi Foods Full timeJob SummaryProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about...
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Reservations Agent
Found in: beBee S QA - 4 weeks ago
Doha, Qatar Hilton Salwa Beach Resort & Villas Full timeDescriptionA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
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Reservations Agent
Found in: beBee jobs QA - 2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Azizi Foods Full timeJob SummaryProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about...
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Reservations Agent
Found in: beBee S QA - 4 weeks ago
Doha, Qatar Hilton Doha Full timeDescriptionA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
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Reservation Agent
2 weeks ago
Doha, Qatar Marriott International Full timeProcess all reservation requests, changes, and cancellations received by phone, fax, or mail.Identify guest reservation needs and determine appropriate room type.Verify availability of room type and rate.Explain guarantee, special rate, and cancellation policies to callers.Accommodate and document special requests.Answer questions about property...
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Reservations Supervisor
3 weeks ago
Doha, Qatar Raffles Doha Full timeTo monitor, supervise and train the Cluster Reservations and Royal Services Agents in maintaining and delivering high levels of standards according to company policy and procedure. To assist the Cluster Assistant Reservations Manager in the operation and requirements of the department. In absence of the Cluster Assistant Reservations Manager, to be able to...
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Reservations Agent
2 days ago
Doha, Qatar Marriott International, Inc Full time**Job Number** 23203725 **Job Category** Reservations **Location** The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...
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Reservation Agent
4 days ago
Doha, Qatar Marriott International Full timeProcess all reservation requests,changes, and cancellations received by phone, fax, ormail.Identify guest reservation needs anddetermine appropriate room type.Verifyavailability of room type and rate.Explainguarantee, special rate, and cancellation policies tocallers.Accommodate and document specialrequests.Answer questions about propertyfacilities/services...
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Reservations Supervisor
4 days ago
Doha, Qatar Raffles Doha Full timeTo monitor, supervise and train the ClusterReservations and Royal Services Agents in maintaining anddelivering high levels of standards according to company policy andprocedure. To assist the Cluster Assistant Reservations Manager inthe operation and requirements of the department. In absence of theCluster Assistant Reservations Manager, to be able to take...
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Reservations Agent
4 days ago
Doha, Qatar Anantara Hotels, Resorts and Spas Full timeAs Reservations Agent you will directlysupport the Reservations Supervisor in driving the performance ofthe reservations team on property. You will ensure that allSOP's are being adhered to. You will further assist inmaintaining and improving reservations operations to ensure a highdegree of accuracy in guest reservations, maximising revenueopportunities...
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Reservation Agent
3 weeks ago
Doha, Qatar Raffles Doha Full timeUnderstand the key principles of Accor Pricing Strategies and Revenue ManagementMaximize rooms revenue through the conversion of telephone calls into salesConsistently offer professional, friendly and engaging service to our external guests who call hotel main lineAnswer hotel’s main telephone number and handle with Raffles and Fairmont...