Front Desk Supervisor

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Hilton Full time
  • Supervise Front Desk staff to ensure smooth and efficient operation during the assigned shift.
  • Communicate effectively both verbally and in writing to provide clear directions to staff.
  • Assign and instruct Guest Service Agents in the details of work, observing their performance and encouraging improvements.
  • Use creative management skills to solve guest and team member problems, ensuring compliance with company standards to ensure consistent high-quality guest relations.
  • Manage desk, resolve guest concerns, handles emergencies and other challenges that may occur during the assigned shift, implementing resolutions by using discretion and judgment.

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